April 1, 2025

Antivirus, Malware, and EDR - Part 2 - How AI Affects These Protections

Antivirus, Malware, and EDR - Part 2 - How AI Affects These Protections

Lynn is back for Antivirus, Malware, and EDR - Part 2 - How Artificial Intelligence Affects These Protections. Tune in to learn how AI can affect these protection tools.
These cyber-criminals are working overtime to bypass these protections. Tune in...

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Season 1

Lynn is back for Antivirus, Malware, and EDR - Part 2 - How Artificial Intelligence Affects These Protections. Tune in to learn how AI can affect these protection tools.
These cyber-criminals are working overtime to bypass these protections. Tune in to see what protections you can take to protect yourself.

Let’s Talk About Scams is broadcast live Tuesdays at 8AM PT on K4HD Radio - Hollywood Talk Radio (www.k4hd.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Let’s Talk About Scams TV Show is viewed on Talk 4 TV (www.talk4tv.com).

Let’s Talk About Scams Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets.

Disclaimer: The information contained in this podcast is intended for informational purposes only and is not a substitute for individual professional / legal advice. The podcast information was carefully compiled from vetted sources and references; however, R.O.S.E. Resources / Outreach to Safeguard the Elderly cannot guarantee that you will not fall victim to a scam.

WEBVTT

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This program is designed to provide general information with regards

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to the subject matters covered. This information is given with

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the understanding that neither the hosts, guests, sponsors, or station

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are engaged in rendering any specific and personal medical, financial,

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legal counseling, professional service, or any advice. You should seek

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the services of competent professionals before applying or trying any

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suggested ideas. The information contained in this podcast is intended

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for informational purposes only and is not a substitute for

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individual professional legal advice. The podcast information was carefully compiled

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from debted sources and references. However, Rose Resources outreach to

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safeguard the elderly cannot guarantee that you will not fall

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victim to a scam. Let's talk about scams. It's the

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must listen show for anyone who wants to protect themselves

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and their loved ones from scams. Every Tuesday at am

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Pacific time on kfour HD Radio, Joyce Petrowski, founder of Rose,

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and her guests will provide valuable insights and practical tips

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on how to recognize and protect yourself from scams. And

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now here is your host, Joyce Petrowski.

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Hi, everyone, welcome back. To let's talk about scams. I'm

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Joyce Petrowski, founder and president of Rose Resources Outreach to

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safeguard the elderly. You can find more resources on our

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website at Roseadvocacy dot org. You can sign up for

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our newsletters. We send them via email, and also in

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the mail you'll find our social media links. And we

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still have a handful of foursomes left for our golf

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tournament coming up in Phoenix on Friday, April eleventh. You

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can find that under the events tab on the website

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as well. So we are going to do today's show.

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Lynn is back with us to talk about it's part

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two of the antivirus, malware and ed R protections, but

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we're going to get into how artificial intelligence is hindering

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those protections. So let's welcome Lynn back.

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Thank you for having me on.

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Thanks, thank you for coming back. So artificial intelligence, Yeah,

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it's with any technology, it comes out for good, right.

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Oh, yes, their advantage.

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What I was gonna say is the thing about artificial intelligence,

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it's the new buzzword. It's in all the if you're looking,

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especially if you deal in the investment community, everybody's talking

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about AI and they're talking about AI companies. They're talking

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about cryptocurrencies tied around AI platforms, So it's definitely come

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into the forefront. But like everything else, when you have

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something it as as powerful as AI, it can be

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used for good, but it also can be used for bad.

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And really it's a fantastic tool for criminals because now

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they can do things where they couldn't do it before

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with a lot less from the standpoint of input on

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their behalf, because it will mopiply and do billions of

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calculations in a short period of time, where before they

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didn't have that capability. So what happens is is that

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on a normal situation, you had criminals that were out there,

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they were sending pots out in the tens and hundreds

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of thousands. With AI, you can send bots in the

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hundreds to ten hundred millions of bots. So it grows

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exponentially because of the power of AI.

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Wow, Okay, so they can there when they cast their

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wide net, it's even wider now it is.

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The thing that's interesting is is always before the criminals,

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when they have software that they're using, they do it

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on the dark web. It's not been something we've seen

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on major platforms well. With AI. It's a whole different story.

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We're now singing on chat, GPT, we're seeing on Telegram,

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we're seeing it on Instagram, we're seeing on a couple

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of other different you name it a public platform where

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you have a social gathering, and it's now being advertised

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on those platforms, and so it makes it even. It's

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spreading it and making more people get involved in it

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that maybe never would have gotten in it because they

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didn't know anything about it.

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Wow wow, Okay, Well, last week we talked about the antivirus,

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the mal where the endpoint detection and response and how

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it was so critical to have this on all of

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your devices, including your mobile phone because it's a as

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you said last week, it's a mobile computer, right, Yes,

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but AI scammers are now and hackers are using AI

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to hinder those protections to try to bypass those. So

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tell us a little bit more about that.

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Well, basically, the good news, there's bad news good news.

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The bad news is it's proliferating really rapidly, more rapidly

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than we thought it would on the Internet. But the

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good news is is that the companies that we talked

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about last week that are out there that are the

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top companies that deal with malware, byware, virus, all these

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type of things that they deal with on a day

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to day basis, they're fully aware of what AI capability

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is because they're using AI to keep ahead of the

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AI crooks. So you know, it's a twenty four to

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seven job and it's constantly changing. Every day, it's something new,

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and so they got to find ways to protect and

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make sure that their systems are not hackable. But the

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problem you have is is that no matter how good

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your software is, if a company puts it on their

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system or an individual puts it on their system, but

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you and they send out updates, but you don't update.

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The reason for them putting out the update is because

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they found a flaw that could be exposed through AI,

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and so therefore they're now closing that door. But if

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you don't upgrade and update your system, you've now opened

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the door up and you now are to even though

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you've got the best software out there, because it's not

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the most current version of it, you expose yourself to

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being able to be hacked. And we're seeing more and

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more of that, and it's coming through email, text messaging,

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it's coming through video, it's coming through everything that you

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do on your phone, on your laptop, on your PC, tablet,

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whatever device you're using, everything that you use it for.

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They've got an in road in. And the problem is

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they're so good at getting people's voices. They can replicate

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people's voices, and you think it's a loved one, you

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think it's a dear friend in the company. You can

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think it's the CEO, the CFO, anybody within the senior

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management of the company, or your supervisor or somebody else

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in the hierarchy in the company. So you don't stop

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and think that it's not then, because it's it sounds

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exactly like. So that's that's where the tricky part comes in.

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And there's more and more people are getting the phone

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calls and it's grandson, granddaughter, it's son, daughter, and they're

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where they're talking to their to their grandchild or to

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their sen or daughter. Right.

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I remember when that scam, you know, first came out,

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you know grandparents scam, right, the impersonate your grandchild. And

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they didn't even know the name if you First of all,

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they didn't even know if you had grandchildren, right, and

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evolved and they were able to find the names of

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your grandchildren, a wide variety of different places. Social media

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is a gateway to a lot of information. But obituary

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is too, right, that lists family members right in the obituaries,

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so then they had the names. But then with this AI,

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it's easy to get voice recordings because a lot of

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people their voices are out whether mostly on social media right.

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A lot of people do videos on Facebook, on Instagram,

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on TikTok and all those different social media channels. But

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what if you use your voice for your your voicemail recording.

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You know, your voicemail greeting, right, the.

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Other thing that you have care of. There's a lot

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of systems now they're giving you multiply authentications process to

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get through. You have it where you have to have

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a thumb print, you have to have an EyePrint, you

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have to have voice. The problem with voice is if

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you use it and you're using a pin number, but

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you're using your voice, they can replicate your voice. Now

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it's it's not as easy to do the thumbprint. It's

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not as easy to do the eye on your phone.

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But if they've got you on say Facebook or even

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on YouTube or TikTok, right, they can see where you're

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in with a camera and pick up your eye recognition ironically,

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and they can then use that I recognition to get

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past your eye recognition on your on your boat or

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or your whatever device you're using.

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You know, I didn't.

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The technology is today, it's so great that it's it's scary.

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So I didn't even think about that, right, I thought

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about the voice. But you're right, if they can zoom

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in and get a clear picture of your face and

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your eye with technology today, you're going to get all

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of those details that your device is going to need

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to recognize you right, absolutely know it's them.

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The one thing that we did, we had a situation

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that came up was really interesting that person wanted to

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see if they could actually have a photographed or have somebody.

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They would put their thumb print up in front of

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the camera and they would have somebody outside would take

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a picture of it and would be looking at it

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and record it and see if they could get it

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to verify on their system. Yeah, in some cases they

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were really close, but it causes an alert to say

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you need to do you had to go to a

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security question, so it didn't allow to get in. But

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it depends again on how much. But again this was

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a static thumb being put up in front of the camera,

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so the chances you doing that is slim and none.

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But again it shows you how diligent they are about

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going out and doing it. You know. It's like I

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tell everybody, you know, criminals work twenty four to seven.

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They don't take they don't go on vacation, they don't

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take breaks. And people go, no, no, they don't. I

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guess they do. It's them and their minions that are

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doing it twenty four to seven, right because they you know,

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there's people like myself that you know, we get buy

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in three to five hours sleep and so you know,

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it's not I'm literally almost on the internet twenty four

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to seven for over twenty years. So for me, it's

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it's normal. And I know there's people At one time

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I had somebody say to me, you know, it's like

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do you ever sleep? Yes, I do, it's just usually

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not when trually, when you're awake. It's a little different

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that I have a different sleeping better than you do.

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But it's funny in that regard. But yeah, there's but

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the crooks are out there and they're going to use

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every technique in their playbook that they can and AI

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is just an enhancement of the tools that they've been

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waiting for for years.

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Wow, So how does how does AI come into play

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with these anti virus and malware and all these different

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protections that are out there to help you? I mean,

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how are they? Yeah, how are they bypassing that?

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If we're you, they can get the software just the

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same as you and I can get the software right,

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and they can take AI and start breaking it down

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and get the components and to get the codes and

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everything is put into the how it's all put together,

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and so how how they can determine how did they

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put the software together? They can now break it down

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and figure out where are the securities, what kind of

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security encryptions are they using? And being on the encryption.

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It may have taken longer, but they can do it.

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What would take ten years to do they can do

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it in literally.

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A couple hours with AI.

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And so what they do is is they they use it.

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They use a dull letter of encryption. So it makes

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it even more complicated for AI to penetrate the system.

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So again they got you got to be too. They

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have to be two steps ahead of the criminal. They

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got to think like the criminal thinks, but be two

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steps ahead of what the criminal is going to do.

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Next, got it. So they have to anticipate, Yes, what the.

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Software that that they came out with last year is

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no longer. It's already been upgraded probably two times.

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Wow. So you know, it seems like every month, every

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other month, maybe once a quarter, we're getting updates on

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our mobile phones. Right with the software there they want

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you to you can bypass doing the upgrades up to

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a certain point because I've always you know, sometimes I'll

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hit the you know, do it later, do it later.

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But then you get to a point and they're like, no,

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you can't do it later. It's going to be done tonight,

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right at midnight. Yeah, and you know, and and yes,

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there are some downsides when you when you do the

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upgrades on your mobile phone. Like this last time, I

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have an iPhone and when I did it, I don't know,

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sometime in the month of March because it's April first

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snow already, you know. I got into my calendar and

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it was all different, the way it displayed, the way

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you did things, and I was like, wait a minute,

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I don't want this new calendar. I want my old

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calendar back. That's the way I know how to work it, right.

238
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But you have to look at the bigger picture and go, well,

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they're patching different flaws that they've found, or they're giving

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more security because they started to see criminals, you know,

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getting in in certain areas. So it is for your

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protection and you just have to the benefits far outweigh

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the risk. I guess you would say is that you

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might have to navigate how to operate a certain program

245
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a little bit different.

246
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Well, I've told you about the bad stuff. Let me

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tell you one of the good things about that comes

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with AI. Okay, and it's AI itself because it takes

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a ton of memory capability in your system. So you're

250
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not going to get a computer for seven hundred and

251
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ninety nine dollars and it's going to be able to

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run AI. You're talking thousands and thousands of dollars to

253
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get a computer to do it. It takes a tremendous

254
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amount of power in order to run those computers, so

255
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you have you've got to find someplace where they had

256
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the cheapest electric costs per kilo one hour that you

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can find anywhere in the world. So you limit them

258
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where they can go and where they can be locate.

259
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So it helps law enforcement know where to kind of

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look from a standpoint of saying, well, we know these

261
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are the countries that have low electricity rates, so let's look.

262
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We can now monitor the electrical usage and see if

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we've got spikes in whatever area of the country that

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is happening in so we know that that's a target

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area we want to look at. So there's a positive

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side of it. And the fact is is that yeah,

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you can go out on the and it's cheap out

268
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on the I don't know where right now to buy

269
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the software. That's some issues. But the problem is to

270
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run it is where you run into the expense and

271
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most people don't have that kind of money to spend

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for that kind of a computer in order for it

273
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to do it. And like I said, you just can't

274
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plug it because if you put it in your house

275
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and you turned it on, you probably blow every fuse

276
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in your house or your circuit breaker would go out

277
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immediately because you could run any appliances. It takes that

278
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much power. So it's a it's an energy eater, and

279
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that's why they're building these big data centers because they

280
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got to be able to be able to have it

281
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where they can keep them cool, because you can't do

282
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it in your home because you couldn't put enough fans

283
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in your house. You couldn't even run the fans to

284
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keep it cool. So you're not going to have somebody

285
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just go out and start running their garage or started,

286
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you know, put it in their apartment or in their

287
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house and start becoming a cyber criminal and doing AI.

288
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There is that logistics part of it, and they're not

289
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even one hundred percent yet. So from that standpoint, do

290
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we get an electrical grid that can actually handle massive

291
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amounts of a HI. It's still in its embassy stage.

292
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So the good news is it gives everybody else a

293
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chance to be able to get ahead of the curve

294
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so when it does come in, they're already prepared for.

295
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Like I said, they got to say, two steps ahead

296
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of all the bad guys. And so that's what they're doing,

297
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and that's what they're where their focus is.

298
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Wow, you know, you don't even you don't even think

299
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about all of the operating costs right involved the electricity

300
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itself with having to run those types of programs. So

301
00:17:41.160 --> 00:17:44.240
it makes sense that that's where they would be is

302
00:17:44.240 --> 00:17:46.799
in those big call centers, and you know a lot

303
00:17:46.799 --> 00:17:49.119
of times well for instance, I don't know if you've

304
00:17:49.119 --> 00:17:54.200
seen the movie The Bee Keeper, No I didn't. So

305
00:17:54.240 --> 00:17:59.599
it's about this this lady who lets uh, these scammers

306
00:17:59.599 --> 00:18:03.960
into her computer. You know, they if I remember, right,

307
00:18:05.359 --> 00:18:07.519
I'm not sure it's a tech support, but I don't

308
00:18:07.559 --> 00:18:09.720
remember if they were trying to give her a refund

309
00:18:09.799 --> 00:18:13.000
on something, or if they had said she had a

310
00:18:14.319 --> 00:18:16.680
virus of some sort, right, And they get into her

311
00:18:16.720 --> 00:18:20.359
computer and they wipe out her personal bank accounts, and

312
00:18:21.160 --> 00:18:24.119
she's also a signer on a charity's bank account and

313
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they wipe that out and then it just goes down.

314
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But you got to see that was one of the

315
00:18:29.720 --> 00:18:32.720
things I think that enlightened a lot of people was

316
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that when her friend then went to find the people

317
00:18:37.160 --> 00:18:42.480
responsible for hurting her, it was these big call centers.

318
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Right.

319
00:18:43.440 --> 00:18:47.240
It's going to these big office complexes and they would

320
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have a whole floor, if not multiple floors, and there

321
00:18:50.279 --> 00:18:53.119
were just you know that in this movie in particular,

322
00:18:53.200 --> 00:18:59.000
there was like one ringleader that was instructing everybody and

323
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showing everybody how to how to scam somebody, but you

324
00:19:02.920 --> 00:19:05.880
had all these other people with their little you know,

325
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microphones and headsets on and all these computers and all

326
00:19:10.720 --> 00:19:13.039
of that, and then all these big screens, and so

327
00:19:13.279 --> 00:19:17.039
it enlightened people that this isn't just one person sitting

328
00:19:17.079 --> 00:19:19.519
by themselves. This is a big call center.

329
00:19:20.240 --> 00:19:24.000
Oh yeah, that's out there. Yeah. And the thing is

330
00:19:24.000 --> 00:19:28.400
is that the one thing that's really dangerous about AI

331
00:19:28.839 --> 00:19:31.119
and I do it, and I you know, it's important

332
00:19:31.119 --> 00:19:36.200
people will remember this. It can do ten thousand times

333
00:19:36.279 --> 00:19:40.720
over what a regular computer can do. And for example,

334
00:19:42.119 --> 00:19:45.240
if you were getting now, the average user is not

335
00:19:45.279 --> 00:19:48.000
going to have this happen to them. But in my

336
00:19:48.160 --> 00:19:52.240
situation with when I had Eagle, because of who we were,

337
00:19:52.319 --> 00:19:56.160
what we were doing, a normal day would be thirty

338
00:19:56.200 --> 00:20:00.799
eight thousand security threats. I doubt that's average. I mean

339
00:20:00.839 --> 00:20:03.640
that was normal. If it was something that we were

340
00:20:03.799 --> 00:20:07.519
heavily involved in, that would jump into the hundreds of thousands.

341
00:20:08.079 --> 00:20:10.759
And this is back before there was this massive ability

342
00:20:10.759 --> 00:20:13.079
to do bots and all the other things. So this

343
00:20:13.079 --> 00:20:16.200
this is a wet we saw it started increasing from

344
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two thousand and eight to twenty ten, to twenty twelve

345
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to twenty fifteen. It just was going like this, and

346
00:20:23.599 --> 00:20:25.680
then twenty fifteen it went like this.

347
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And that's right around we're AI.

348
00:20:28.559 --> 00:20:31.039
No. AI hadn't come in yet. AI didn't really start

349
00:20:31.079 --> 00:20:34.440
coming into the marketplace until about twenty twenty two. It

350
00:20:34.480 --> 00:20:37.079
was limited at that point. Twenty twenty three was when

351
00:20:37.079 --> 00:20:40.000
it was really starting to come to its into its own,

352
00:20:40.440 --> 00:20:43.039
and in twenty twenty four was when it really started

353
00:20:43.400 --> 00:20:46.599
exploding again. It was one of those things where they

354
00:20:46.759 --> 00:20:49.839
you know, it progresses in and then all of a sudden,

355
00:20:49.839 --> 00:20:53.319
it just goes wham, it just explodes. And so we're

356
00:20:53.400 --> 00:20:55.960
right on the custom of it exploding. But until we

357
00:20:56.000 --> 00:20:58.640
get that, we get the building to have the power

358
00:20:58.680 --> 00:21:00.519
grid in order to be able to run those type

359
00:21:00.519 --> 00:21:04.240
of computers in mass that it takes to run one

360
00:21:04.240 --> 00:21:09.440
of those computers, and it's it's unreal. It's kind of

361
00:21:09.480 --> 00:21:12.359
that's the limitar right now, how rapidly it can grow.

362
00:21:12.599 --> 00:21:17.039
But the processing speed is incredible. It's phenomenal to take

363
00:21:18.160 --> 00:21:21.400
six months to do it can do little matter of hours.

364
00:21:21.839 --> 00:21:24.880
That's the difference in how much data it can it

365
00:21:24.880 --> 00:21:27.519
can go through in a minute. It's absolutely blows your

366
00:21:27.559 --> 00:21:28.039
mind away.

367
00:21:28.839 --> 00:21:33.400
So to extrapolate out, you're no longer doing Eagle, and

368
00:21:33.519 --> 00:21:37.240
you had stopped that years prior to when AI really

369
00:21:37.279 --> 00:21:41.240
came out. But had you still been doing Eagle right now,

370
00:21:41.359 --> 00:21:45.119
instead of one hundred thousand threats a day, you probably

371
00:21:45.160 --> 00:21:47.920
would have been in the tens of millions of threat

372
00:21:48.440 --> 00:21:49.000
With AI.

373
00:21:49.359 --> 00:21:52.559
You know, the most we ever had security threats in

374
00:21:52.599 --> 00:21:54.200
one day was about two and a half million.

375
00:21:54.960 --> 00:21:55.279
Wow.

376
00:21:56.279 --> 00:21:58.680
But that was again because of the situation that we

377
00:21:58.680 --> 00:22:02.079
were involved in. It was global and the thing that

378
00:22:02.359 --> 00:22:08.160
you know. But again, while we would be getting hit,

379
00:22:08.720 --> 00:22:12.759
you're you're also you are subject to these heads coming

380
00:22:12.799 --> 00:22:15.200
against you because there's going to come a point when

381
00:22:15.240 --> 00:22:17.640
you're going to be and you are already there. You're

382
00:22:17.640 --> 00:22:20.359
a force that they have to deal with because you're

383
00:22:20.440 --> 00:22:22.880
warning people and educating people to keep them from becoming

384
00:22:22.880 --> 00:22:26.440
a victim. And you're a target. You have a bullseye

385
00:22:26.519 --> 00:22:28.319
on you, and I don't think you realize how big

386
00:22:28.359 --> 00:22:31.200
of a bullseye you really do have. Well, let's hope

387
00:22:31.240 --> 00:22:34.440
not Well for sample, when I say bulls eye, they're

388
00:22:34.519 --> 00:22:37.480
they're targeting you from the standpoint they want to. They'll

389
00:22:37.480 --> 00:22:40.039
do everything they can to try to minimize your ability

390
00:22:40.079 --> 00:22:42.119
to reach the masses to keep them from being able

391
00:22:42.559 --> 00:22:44.359
for them to be able to get educated so they

392
00:22:44.400 --> 00:22:46.119
don't become a victim.

393
00:22:46.599 --> 00:22:54.759
Got it. Okay, you're here to get here real quick. Yeah,

394
00:22:54.920 --> 00:22:58.480
that I kind of figured at some point when more

395
00:22:58.519 --> 00:23:01.119
and more people became aware of what we were doing,

396
00:23:01.160 --> 00:23:04.599
there would be people out there that were trying to

397
00:23:04.599 --> 00:23:13.920
stop us from getting the education out. So but cybersecurity company,

398
00:23:14.240 --> 00:23:15.920
the neat thing is is that they can't stop you.

399
00:23:16.000 --> 00:23:20.240
They're doings out in groups, so they may be able

400
00:23:20.279 --> 00:23:22.599
to get you. They might be able to take you

401
00:23:22.640 --> 00:23:24.440
off line for an hour or two, but they can

402
00:23:24.519 --> 00:23:28.079
start doing you know, going out and doing similars and

403
00:23:28.119 --> 00:23:30.960
things like that. So there's an advantage. You know you

404
00:23:31.160 --> 00:23:35.079
and you you're not gonna get this readiship take down either,

405
00:23:35.160 --> 00:23:40.279
so where you're safe there too. So you're you're in

406
00:23:40.319 --> 00:23:43.240
a situation where as you get more and more known

407
00:23:43.960 --> 00:23:46.440
and this and be honest with this radio show is

408
00:23:46.480 --> 00:23:48.839
opening that door for you, which is a great thing

409
00:23:49.200 --> 00:23:52.799
because people need to know the information from the same token.

410
00:23:53.079 --> 00:23:56.839
You now e elevate your exposure to them saying we

411
00:23:56.920 --> 00:23:58.720
got to start paying attention to this is what they're

412
00:23:58.720 --> 00:23:59.920
doing in the house and infacting up.

413
00:24:01.359 --> 00:24:05.359
So maybe I'll say it's.

414
00:24:03.880 --> 00:24:07.759
Really interesting because over the last six months or so,

415
00:24:08.319 --> 00:24:14.079
you know, I'll get into our newsletter software, the emailed

416
00:24:14.119 --> 00:24:16.279
ones we do because I send them out every month,

417
00:24:16.359 --> 00:24:20.519
and then I've started sending out like a tip Tuesday

418
00:24:20.839 --> 00:24:23.920
every Tuesday, so there'll be one going out shortly after

419
00:24:25.000 --> 00:24:29.759
this show ends. But you know, and I'll if I

420
00:24:29.880 --> 00:24:33.880
see a huge uptick in the number of subscribers, I'll

421
00:24:33.920 --> 00:24:36.640
get in and look at the contexts, and every now

422
00:24:36.720 --> 00:24:42.119
and then I would see these really weird email addresses

423
00:24:42.799 --> 00:24:45.960
and then the names associated with them were just a

424
00:24:46.000 --> 00:24:50.160
bunch of letters, right that didn't really make sense, and

425
00:24:50.960 --> 00:24:54.559
so it just you know, it was a red flag

426
00:24:54.599 --> 00:24:56.680
that I kind of looked at and said, Okay, is

427
00:24:56.720 --> 00:24:59.759
this a bot subscribing to the newsletter?

428
00:25:00.240 --> 00:25:02.319
Yep, I will tell you it is.

429
00:25:02.759 --> 00:25:07.119
Okay, all right, so yeah, that's I haven't seen it

430
00:25:07.160 --> 00:25:10.319
in a while, so I don't I don't know if

431
00:25:10.359 --> 00:25:12.839
maybe they're getting the newsletter and then they're like, oh,

432
00:25:12.880 --> 00:25:14.000
this isn't anything, And.

433
00:25:15.359 --> 00:25:18.200
Actually what it is is it's called a test.

434
00:25:18.440 --> 00:25:20.039
Okay there waiting.

435
00:25:20.119 --> 00:25:22.000
You see, if you purge them off the and then

436
00:25:22.319 --> 00:25:23.000
you block.

437
00:25:22.759 --> 00:25:26.880
Them, okay, so then what's that going to tell them

438
00:25:26.960 --> 00:25:29.880
if I block them that I it is actually a

439
00:25:31.240 --> 00:25:33.720
valid newsletter. Somebody's monitoring it.

440
00:25:34.559 --> 00:25:37.119
Yeah, I mean, but the other side of the coin

441
00:25:37.240 --> 00:25:40.200
is is but when you block them, it tells them

442
00:25:40.720 --> 00:25:46.000
that you're onto them. It's one of those things that

443
00:25:46.160 --> 00:25:49.680
it has a dual purpose to it. And as long

444
00:25:49.720 --> 00:25:52.640
as they don't as long as you're not blocking them,

445
00:25:52.720 --> 00:25:55.720
they think they're getting through. If they're getting if they're

446
00:25:55.720 --> 00:25:58.839
getting that email, that's what they want. They want to

447
00:25:58.880 --> 00:26:02.079
see how long was it going to take before somebody goes,

448
00:26:02.160 --> 00:26:07.160
wait a minute, I'm not going to do this. You're

449
00:26:07.200 --> 00:26:10.079
onto them, And they always start smalling they and then

450
00:26:10.119 --> 00:26:13.839
it'll accelerate and they will happen. At one time, it'll

451
00:26:13.839 --> 00:26:20.160
be a spike maybe what's a month, and it'll go

452
00:26:20.240 --> 00:26:23.720
back to normal, just almost nothing, and then it'll creep

453
00:26:23.759 --> 00:26:25.759
back up a little bit, and then there'll be another spike,

454
00:26:25.799 --> 00:26:28.599
and it'll happen two times in a month, and then

455
00:26:28.640 --> 00:26:31.759
they will go back down again, so that they're constantly

456
00:26:31.839 --> 00:26:36.720
testing to see how you're going to respond to them, okay,

457
00:26:37.200 --> 00:26:40.279
And so again it's just you know, this is the

458
00:26:40.319 --> 00:26:43.599
thing that we had situation where we told everybody if

459
00:26:43.640 --> 00:26:47.480
you're emailing us, you have to have certain words in

460
00:26:47.559 --> 00:26:50.440
the subject line or it goes into a separate folder.

461
00:26:52.000 --> 00:26:54.160
That told me, Now it doesn't mean that one's going

462
00:26:54.160 --> 00:26:56.799
to that separate folder. That are all fake and they're

463
00:26:56.799 --> 00:27:00.640
all trying to take us down. But it's it say

464
00:27:00.680 --> 00:27:02.960
your dates out. So the people we really want to

465
00:27:03.000 --> 00:27:05.680
hear from are able to get in, but the other

466
00:27:05.680 --> 00:27:08.000
ones we can go through, and the other one you

467
00:27:08.000 --> 00:27:10.680
can spot. Like you said, you're starting to see the

468
00:27:10.720 --> 00:27:14.480
pattern and it's godly goot and it doesn't make any sense.

469
00:27:15.519 --> 00:27:19.519
It's that's what they're doing. So my situation is a

470
00:27:19.519 --> 00:27:21.920
lot different than your situation because most of the stuff

471
00:27:21.960 --> 00:27:23.559
that was coming to me it was all hate mail.

472
00:27:25.200 --> 00:27:30.000
It was it was not nice there. And we always

473
00:27:30.039 --> 00:27:31.920
knew when we were when we took helped take down

474
00:27:31.920 --> 00:27:34.359
the major ponzi because the hate mail came out of

475
00:27:34.359 --> 00:27:37.759
the woodwork and and it you know, and it The

476
00:27:37.759 --> 00:27:41.680
thing that people didn't get was see with them, it's personal.

477
00:27:41.759 --> 00:27:44.880
With me, it's business. And I never took it personally

478
00:27:44.880 --> 00:27:49.359
because I couldn't right because it wasn't personal. It was

479
00:27:50.880 --> 00:27:54.640
and we, to be honest, we valued how successful we

480
00:27:54.680 --> 00:27:58.400
were based on how much hate mail we got. Okay,

481
00:27:58.559 --> 00:28:01.160
the heigh of the hate mail, the more successful we were.

482
00:28:01.799 --> 00:28:02.599
Right, that makes sense.

483
00:28:02.839 --> 00:28:05.160
We were having an impact because they were trying to

484
00:28:05.200 --> 00:28:08.599
shut us down and keep us from getting the information out.

485
00:28:09.200 --> 00:28:12.160
So for us, it was a barometer of how well

486
00:28:12.200 --> 00:28:14.400
we were doing. So we used that as a tool

487
00:28:14.880 --> 00:28:17.640
for us to be able to say and if if

488
00:28:17.640 --> 00:28:19.279
we had a measure, wedn't go down. And let's say

489
00:28:19.319 --> 00:28:21.799
they had a million people that were in it and

490
00:28:21.839 --> 00:28:23.920
we didn't get at least three hundred and fifty four

491
00:28:24.000 --> 00:28:27.079
hundred thousand hate mails, it was like we didn't do

492
00:28:27.119 --> 00:28:29.880
our job. I mean, that's why we had to look

493
00:28:29.920 --> 00:28:31.960
at it. It was like we really should have had

494
00:28:32.160 --> 00:28:36.680
six hundred and seven hundred thousand emails. So again, our

495
00:28:37.359 --> 00:28:40.599
situation was totally different than the situation you're in, right,

496
00:28:40.960 --> 00:28:43.279
the same token. We used it. That was our tool

497
00:28:43.359 --> 00:28:46.400
to evaluate and judge how we were doing and how

498
00:28:46.400 --> 00:28:50.440
we how we were perceived in the marketplace. So again

499
00:28:50.599 --> 00:28:53.839
it you know, and every forum that you're on, they

500
00:28:54.200 --> 00:28:57.039
you know, they got your email address and you know

501
00:28:57.119 --> 00:28:59.839
you're out there. I mean I had I had a

502
00:29:00.039 --> 00:29:03.240
video of me on the welcoming page. We had our

503
00:29:03.400 --> 00:29:06.160
address we had our phone number, I mean, we had

504
00:29:06.200 --> 00:29:10.359
the email address we were hiding. And the reason why

505
00:29:10.359 --> 00:29:12.880
we're good't hide was we told people if somebody's not

506
00:29:12.920 --> 00:29:16.440
telling you who they really are, you don't want to

507
00:29:16.440 --> 00:29:20.440
trust them, You can't trust them. And that was a

508
00:29:20.519 --> 00:29:22.400
real thumb. It's like, well, how can we trust you

509
00:29:22.680 --> 00:29:25.559
because I got my name out there, this is real address,

510
00:29:25.680 --> 00:29:28.160
this is a writ place, it's a real phone number,

511
00:29:28.359 --> 00:29:33.000
and we answer the emails and that made them understand

512
00:29:33.400 --> 00:29:37.839
we weren't just out and it's like, that's how you know.

513
00:29:38.720 --> 00:29:41.039
We do what we say we're going to do, and

514
00:29:41.400 --> 00:29:43.000
this is our this is our way of proving it

515
00:29:43.039 --> 00:29:43.240
to you.

516
00:29:44.240 --> 00:29:52.160
Yeah. Yeah. So getting back to the the anti virus

517
00:29:52.240 --> 00:29:55.519
and the malware in that, it sounds like the best

518
00:29:55.720 --> 00:30:00.319
protection for the consumer is first of all, have it

519
00:30:01.480 --> 00:30:04.319
and to have it on all of your devices, including

520
00:30:04.319 --> 00:30:07.839
your mobile phone. And it's best to stay away from

521
00:30:07.920 --> 00:30:11.480
the free versions that we talked about last week, but

522
00:30:12.400 --> 00:30:16.079
and a lot of them are very low cost subscriptions.

523
00:30:17.200 --> 00:30:20.680
But even then, once you have it, you have to

524
00:30:20.759 --> 00:30:23.240
then step two is you have to make sure that

525
00:30:23.359 --> 00:30:27.440
you every time there's an update, that you update the

526
00:30:27.519 --> 00:30:32.160
system so it can it just increases your protection because

527
00:30:32.160 --> 00:30:34.039
it's security flaws.

528
00:30:34.640 --> 00:30:36.640
That's the same thing with your operating system. If you're

529
00:30:36.680 --> 00:30:39.359
not updating your and most most systems are set up

530
00:30:39.400 --> 00:30:42.920
so you can do it automatically, okay, but the problem

531
00:30:42.960 --> 00:30:46.079
with that is this, it won't always do it. If

532
00:30:46.119 --> 00:30:48.279
you for example, if you had a power out each

533
00:30:48.319 --> 00:30:51.799
when it was time for it to automatically update, it's

534
00:30:51.799 --> 00:30:54.279
not going to update because it can't update because your

535
00:30:54.319 --> 00:30:57.920
system will not and it's not going to do it

536
00:30:57.920 --> 00:30:59.519
the next day because you had to set up at

537
00:30:59.480 --> 00:31:01.319
a certain day a certain hour that it was going

538
00:31:01.400 --> 00:31:03.880
to be done. And so that's the way you set

539
00:31:03.920 --> 00:31:08.319
up the automatic update. And so from that standpoint, you

540
00:31:08.319 --> 00:31:10.319
you just always want to go in and check to

541
00:31:10.440 --> 00:31:13.640
make sure that your updates are the current and if

542
00:31:13.640 --> 00:31:17.920
you miss one, do it and uh we tell people,

543
00:31:18.200 --> 00:31:20.839
I know you've got it on automatic, but you if

544
00:31:20.880 --> 00:31:23.880
you start relying on the automatic update, you could get

545
00:31:23.880 --> 00:31:27.160
yourself in over hurt in such a couple of minutes

546
00:31:27.160 --> 00:31:29.720
for you to check to make sure that you had updated.

547
00:31:30.640 --> 00:31:34.319
So how how would someone check to see if the

548
00:31:34.400 --> 00:31:35.000
update ran?

549
00:31:36.279 --> 00:31:41.240
For example, Apple or Windows, uh, they owe. Microsoft always

550
00:31:41.240 --> 00:31:43.400
comes out with update. They tell you they send you

551
00:31:43.880 --> 00:31:47.720
a situation if you go into your task, go into

552
00:31:48.039 --> 00:31:52.119
UH utilities and go into settings, and you can go

553
00:31:52.240 --> 00:31:55.279
in and you can see what version you're running, and

554
00:31:55.319 --> 00:31:58.799
you can allow you to check for updates. And so

555
00:31:58.880 --> 00:32:01.440
you go ahead and click on to check for updates

556
00:32:01.480 --> 00:32:04.039
and sy if you're current, and you'll come back and

557
00:32:04.079 --> 00:32:07.640
tell you. And there's one thing I was going to

558
00:32:07.640 --> 00:32:09.359
tell you last time, and it got away from me.

559
00:32:09.799 --> 00:32:14.599
But if you're on a Windows platform, you can and

560
00:32:14.680 --> 00:32:18.880
you don't have antivirus on your system and malware and

561
00:32:19.000 --> 00:32:21.799
spyware on your system. If you want to know whether

562
00:32:21.880 --> 00:32:25.799
or not you are subject to risk on Windows on

563
00:32:25.960 --> 00:32:29.240
ten and eleven, you can go into the search bar

564
00:32:30.079 --> 00:32:32.720
and you can type in and I'm going to get this,

565
00:32:32.920 --> 00:32:35.559
going to read it up because it's Amazon, Mary ours

566
00:32:35.640 --> 00:32:39.519
and Robert T isn't Tom in a search bar and

567
00:32:39.559 --> 00:32:41.880
you'll take you to a screen and you is it

568
00:32:42.079 --> 00:32:45.880
And you're going to check run as admin. And when

569
00:32:45.880 --> 00:32:47.400
you do that, there's going to be a drop down

570
00:32:47.519 --> 00:32:50.079
menu and it's going to tell you get your choice

571
00:32:50.079 --> 00:32:55.200
of running a partial a full system check, or there's

572
00:32:55.480 --> 00:32:58.039
another there's a third option in there that you can do,

573
00:32:58.119 --> 00:33:00.440
which is how you select which one you want to

574
00:33:00.480 --> 00:33:05.200
have done. So we just tell everybody do the full system.

575
00:33:05.319 --> 00:33:06.920
It's going to take a while for it that it

576
00:33:06.920 --> 00:33:09.000
depends what you got on your system. It's going to

577
00:33:09.039 --> 00:33:11.079
take a while for it to go through. But it

578
00:33:11.160 --> 00:33:14.079
will run and tell you if there's anything on your

579
00:33:14.119 --> 00:33:17.359
system that's there. It doesn't mean it's going to clear

580
00:33:17.400 --> 00:33:19.799
it and clean it, but you'll know if you do

581
00:33:19.920 --> 00:33:22.400
have it, and if you do, you can go to

582
00:33:22.799 --> 00:33:25.440
like the other all the different programs we talked about.

583
00:33:25.759 --> 00:33:29.440
Usually they will do a free test on your system.

584
00:33:29.640 --> 00:33:31.599
So you can go in and say, okay, I want

585
00:33:31.640 --> 00:33:34.559
you to test my system, and it'll and you already

586
00:33:34.599 --> 00:33:36.920
know that there's one or two things that are on there,

587
00:33:37.720 --> 00:33:39.720
and then you'll and that's another way you can test

588
00:33:39.720 --> 00:33:42.440
to see how good these software programs are. Did they

589
00:33:42.480 --> 00:33:45.680
catch it? And the odds are they're going to catch

590
00:33:45.680 --> 00:33:47.839
it and you're going to they yeah, and then you

591
00:33:47.960 --> 00:33:49.519
just and of course it'll delete it and get it

592
00:33:49.559 --> 00:33:53.960
off your system. But again, if I don't I think

593
00:33:54.000 --> 00:33:55.880
they do the same thing in Apple. I've got I

594
00:33:55.920 --> 00:33:59.359
don't use Apple, so I can't speak to Apple. But

595
00:33:59.599 --> 00:34:02.000
if you own to Apple, you can find out if

596
00:34:02.039 --> 00:34:04.599
they have that capability. But if you go into settings

597
00:34:04.839 --> 00:34:06.960
or just go in to your search and put that in,

598
00:34:07.160 --> 00:34:08.920
you're going to find out whether or not there's anything

599
00:34:08.960 --> 00:34:09.559
on your system.

600
00:34:10.599 --> 00:34:14.119
Okay, And that was Emma's and mary ours and Robert

601
00:34:14.559 --> 00:34:19.400
Teas and Tom Teas and Tom Okay, so that's that's interesting.

602
00:34:19.559 --> 00:34:26.000
So I would because I'm not as technological as savvy

603
00:34:26.079 --> 00:34:29.519
as you are. So I could type in the the

604
00:34:29.679 --> 00:34:32.320
m RT right in the search bar and have it

605
00:34:32.360 --> 00:34:37.159
come up, and I could without doing it. I'm assuming

606
00:34:37.239 --> 00:34:40.199
that I could then pick you know, the full scan

607
00:34:40.840 --> 00:34:45.599
or whatever it is. But at some point I'm wondering

608
00:34:45.639 --> 00:34:47.840
if it's going to get a little bit confusing.

609
00:34:49.199 --> 00:34:52.960
And like the three steps, you type in MRT in

610
00:34:53.000 --> 00:34:56.119
your search bar, okay, you click on ron as admin

611
00:34:56.639 --> 00:34:58.880
and then you click you click the little box and

612
00:34:58.920 --> 00:35:01.000
says run a full scan on my system.

613
00:35:01.400 --> 00:35:02.360
Got what you got to do?

614
00:35:02.519 --> 00:35:06.800
It will automatically start doing this scan and it'll run.

615
00:35:07.039 --> 00:35:08.920
And like I said, depending on how much you have

616
00:35:09.079 --> 00:35:13.159
on your system, it depends how long it takes. So

617
00:35:13.199 --> 00:35:15.440
it can be done in a matter of you know,

618
00:35:16.039 --> 00:35:19.039
fifteen twenty minutes, others that may take a couple of

619
00:35:19.079 --> 00:35:23.280
hours because I wanted to test it, because I wanted

620
00:35:23.280 --> 00:35:26.039
to see how how good it was. And I ran

621
00:35:26.119 --> 00:35:30.039
it on my system, and like I said, I've got

622
00:35:30.039 --> 00:35:32.199
so much software out there in so many different programs

623
00:35:32.719 --> 00:35:36.159
and places we go that you don't want to go there.

624
00:35:36.400 --> 00:35:39.079
But the bottom line is it took It took twelve

625
00:35:39.079 --> 00:35:41.639
and a half hours for the rental life. But again,

626
00:35:41.760 --> 00:35:44.559
I've got so much stuff on my system, it's reasonable.

627
00:35:44.559 --> 00:35:47.400
If it's a long the average person is not going

628
00:35:47.440 --> 00:35:48.639
to take anywhere near that.

629
00:35:49.119 --> 00:35:51.119
No, it could take I'm guessing, you.

630
00:35:51.079 --> 00:35:55.920
Know, maybe twenty minutes, thirty minutes, maybe an hour. It again,

631
00:35:56.000 --> 00:35:58.079
it depends on how much software you have on your

632
00:35:58.719 --> 00:36:05.719
on your system. And that's really for laptops and for PCs.

633
00:36:05.039 --> 00:36:11.000
I'm not real sure about tablets, if possibly there. I've

634
00:36:11.000 --> 00:36:12.800
never looked at tablet I just know that they have

635
00:36:12.840 --> 00:36:16.000
it on the Windows platform that they have for the

636
00:36:16.039 --> 00:36:18.280
laptops and PC's and it will do it.

637
00:36:19.800 --> 00:36:19.960
Well.

638
00:36:20.000 --> 00:36:25.039
Like I said, I run three different security software packages

639
00:36:25.079 --> 00:36:29.960
on my system right and check it against each other constantly.

640
00:36:32.239 --> 00:36:35.239
So the other I think. Then, so we talked about

641
00:36:35.320 --> 00:36:39.920
making sure you have that those protections, the antivirus and malware,

642
00:36:40.079 --> 00:36:43.480
anti malware and all that, and then making sure that

643
00:36:43.559 --> 00:36:47.360
you are scanning your your computer and or that it's

644
00:36:47.400 --> 00:36:50.280
always scanning, right, it's turned on all the time and

645
00:36:50.320 --> 00:36:53.639
it's always watching, but then doing the updates. But then

646
00:36:53.639 --> 00:36:56.639
I think there's a third part to that as well.

647
00:36:56.679 --> 00:36:59.599
And the third part would being having that trusted tech

648
00:36:59.639 --> 00:37:09.119
support person, because you know, everybody's technological wherewithal is different.

649
00:37:09.199 --> 00:37:12.000
You're going to get in the population that we serve,

650
00:37:12.079 --> 00:37:15.800
the older adults, You're going to get some people that

651
00:37:17.320 --> 00:37:20.559
have a hard time operating their flip phone, and you're

652
00:37:20.559 --> 00:37:24.519
going to get other people like you that know a

653
00:37:24.559 --> 00:37:28.639
lot about technology and how to do different things. And

654
00:37:28.679 --> 00:37:32.400
so I think having that trusted tech support person that

655
00:37:32.559 --> 00:37:36.320
if you're not comfortable doing the steps, that you can

656
00:37:36.400 --> 00:37:39.559
engage with them and then they can remote in and

657
00:37:40.760 --> 00:37:42.880
do these steps for you, or if they have to

658
00:37:42.920 --> 00:37:45.039
make a trip and be there with you in person

659
00:37:45.639 --> 00:37:49.440
to do it, that can help navigate all of that.

660
00:37:49.960 --> 00:37:54.719
Absolutely, we have a tech person, yeah, and it wouldn't

661
00:37:54.760 --> 00:37:55.960
I wouldn't deal without them.

662
00:37:56.960 --> 00:37:59.719
Yeah, absolutely, because there is so much stuff on the

663
00:37:59.760 --> 00:38:03.559
back end right that comes up, and I know with myself,

664
00:38:04.039 --> 00:38:06.280
I'll be like a lot of times if if I'm

665
00:38:06.320 --> 00:38:08.599
not sure how to do something in a certain program,

666
00:38:09.360 --> 00:38:12.159
I'll google it, right, how do you do this in

667
00:38:12.199 --> 00:38:16.119
this program? And it'll give me the directions and I

668
00:38:16.480 --> 00:38:19.639
follow the directions and sometimes it's like, Wow, that was

669
00:38:19.679 --> 00:38:23.559
pretty that was pretty easy. It worked. Other times it's like, well,

670
00:38:24.280 --> 00:38:26.400
now I don't know what I'm supposed to do because

671
00:38:26.840 --> 00:38:29.559
it seems like they've missed a step in these directions,

672
00:38:29.639 --> 00:38:32.639
and I'm afraid if I do this, I might ruin

673
00:38:32.760 --> 00:38:36.159
something or I might lose files. So that tech support

674
00:38:36.239 --> 00:38:40.199
person that you know, like and trust is probably one

675
00:38:40.280 --> 00:38:42.960
of the number one things you should have on your plan,

676
00:38:43.639 --> 00:38:46.559
even if you're even if you don't have a need

677
00:38:46.599 --> 00:38:50.079
for it right now, you should have somebody because that

678
00:38:50.159 --> 00:38:54.840
need will arise and you know exactly what you're going

679
00:38:54.920 --> 00:38:57.920
to do. I'm going to call this person and have

680
00:38:58.039 --> 00:39:00.599
them help me navigate this exactly.

681
00:39:01.000 --> 00:39:04.599
I totally agree, But I do want to we talked

682
00:39:04.599 --> 00:39:07.760
before before the show started. I do want to warn everybody.

683
00:39:09.679 --> 00:39:13.800
We got a security alert that Sam's Club was hacked

684
00:39:14.719 --> 00:39:17.920
and they were able to breach. It's not knowing the

685
00:39:17.960 --> 00:39:20.519
extent yet as to how much they were able to

686
00:39:20.679 --> 00:39:25.440
penetrate at what information they got because it just happened. Yeah,

687
00:39:25.559 --> 00:39:28.119
so they're in the probably the next forty eight seventy

688
00:39:28.159 --> 00:39:30.360
two hours you're going to be hearing from and especially

689
00:39:30.360 --> 00:39:33.639
if your customer of Sam's Club, you're going to hear

690
00:39:33.679 --> 00:39:36.199
from them. But you just need to be aware that it.

691
00:39:36.360 --> 00:39:41.000
Start watching and monitoring everything because if they got emails, passwords,

692
00:39:41.400 --> 00:39:44.679
things of that nature, bank accounts, credit card numbers, you

693
00:39:44.719 --> 00:39:47.960
really want to be careful and start monitoring everything really closely.

694
00:39:49.159 --> 00:39:52.920
It's real simple to do it, you know, you can

695
00:39:53.280 --> 00:39:55.199
Actually what you can do is you can actually go

696
00:39:55.239 --> 00:39:57.119
to your credit card companies and put an alert on

697
00:39:57.159 --> 00:40:00.199
it in any activity and they will call you you.

698
00:40:00.159 --> 00:40:04.559
And want to know for you yes, and that's it.

699
00:40:05.079 --> 00:40:07.320
I just automatically have it on my system. So if

700
00:40:07.320 --> 00:40:09.599
I'm doing something and it's out of an ordinary that

701
00:40:09.760 --> 00:40:13.280
they know it's and especially if I'm traveling across states

702
00:40:13.400 --> 00:40:16.599
or something someplace else, I get in a learn immediately

703
00:40:16.800 --> 00:40:19.719
is this you right? And when it confirm its me,

704
00:40:19.920 --> 00:40:22.239
and of course if it's me, of course I say yes.

705
00:40:22.599 --> 00:40:26.119
But uh, but yeah, you really want to to make

706
00:40:26.159 --> 00:40:29.199
sure that they're aware that there's a possible security breach

707
00:40:29.239 --> 00:40:31.639
and you could be a victim, and you want to

708
00:40:31.639 --> 00:40:34.079
be You want to be set up on their own system, right.

709
00:40:34.000 --> 00:40:36.480
And I think one of the things people do and

710
00:40:36.519 --> 00:40:39.239
they should do when these breaches happen and they find

711
00:40:39.239 --> 00:40:42.159
out about them. And so with the Sam's Club, anybody

712
00:40:42.159 --> 00:40:45.239
that has an account with Sam's Club online, you need

713
00:40:45.280 --> 00:40:48.119
to go in immediately, and you need to change your

714
00:40:48.199 --> 00:40:50.800
log in a lot of times they say just change

715
00:40:50.800 --> 00:40:54.400
your password. I'm of the nature of saying change your

716
00:40:54.480 --> 00:41:01.360
username and your password, you know. But as I said that,

717
00:41:01.440 --> 00:41:04.119
I'm sitting here thinking it's it's pretty common to go

718
00:41:04.199 --> 00:41:09.440
in and change your password. Do companies just automatically let

719
00:41:09.480 --> 00:41:11.599
you change your user name without having to set up

720
00:41:11.599 --> 00:41:12.360
a whole new account.

721
00:41:13.679 --> 00:41:16.239
It depends on the company. They're starting to get more

722
00:41:16.280 --> 00:41:18.920
security conscious and so therefore a lot of them will

723
00:41:18.960 --> 00:41:22.360
do it. But you can also go to their to

724
00:41:22.400 --> 00:41:25.239
their tech support if they're and their org, you know,

725
00:41:25.320 --> 00:41:29.519
and whatever company it is, and say, hey, here's the situation,

726
00:41:30.000 --> 00:41:33.679
I really want to change this. What can I do?

727
00:41:34.639 --> 00:41:37.239
Let they walk you through it and they'll work with you.

728
00:41:37.400 --> 00:41:38.840
If they don't let you change your.

729
00:41:38.760 --> 00:41:41.719
User name, definitely change the past.

730
00:41:42.039 --> 00:41:46.119
Definitely. I know this is going to sound overkilled, but

731
00:41:46.239 --> 00:41:52.840
it's not. If your password is under twenty characters, you

732
00:41:52.880 --> 00:41:55.440
can be hacked in about three and a half to five.

733
00:41:55.360 --> 00:42:01.079
Seconds, even if it's sixteen yep, even with all of

734
00:42:01.119 --> 00:42:06.039
the several characters. So they they've advanced now with that

735
00:42:06.199 --> 00:42:09.519
because our materials that we updated a couple of months ago,

736
00:42:10.199 --> 00:42:14.400
the tech places, you know, we're still the cybersecurity places,

737
00:42:14.440 --> 00:42:17.639
we're still saying around sixteen. But I've been in the

738
00:42:17.679 --> 00:42:19.639
presentation saying, you know, it's not going to be too

739
00:42:19.719 --> 00:42:21.280
much longer, and they're going to bump it up to

740
00:42:21.320 --> 00:42:23.079
say twenty or twenty four.

741
00:42:23.199 --> 00:42:24.119
Or you know.

742
00:42:25.119 --> 00:42:27.159
So now they're at twenty, so we're going to have

743
00:42:27.159 --> 00:42:27.719
to update that.

744
00:42:28.440 --> 00:42:31.960
Well, I'm just saying you're smart to do it because,

745
00:42:32.559 --> 00:42:36.719
as we've been talking, the reason why AI, you can

746
00:42:36.800 --> 00:42:41.559
do in milliseconds what he would take twenty seconds for

747
00:42:41.679 --> 00:42:42.519
something to be done.

748
00:42:43.480 --> 00:42:45.800
Right, So if it took that, people.

749
00:42:45.559 --> 00:42:48.119
Don't realize it's an algorithm that they use in these

750
00:42:48.599 --> 00:42:51.519
behind the scenes that the systs of these passwords, and

751
00:42:53.119 --> 00:42:56.119
it's amazing how they can key on it. The other thing,

752
00:42:56.480 --> 00:42:58.920
one of the reasons why I highly recommend that if

753
00:42:58.920 --> 00:43:01.679
somebody gets one of the software packages that they have

754
00:43:01.719 --> 00:43:05.320
a VPN that you get that part of it because

755
00:43:05.360 --> 00:43:07.800
when you go online, you want to use a VPN,

756
00:43:09.400 --> 00:43:11.440
and the reason being is if you go to a

757
00:43:11.519 --> 00:43:17.880
website or you use a search engine, whatever, when you're

758
00:43:18.000 --> 00:43:21.800
using whatever, using your web browser, you're being tracked when

759
00:43:21.800 --> 00:43:23.760
you go out there, and that's how you get all

760
00:43:23.800 --> 00:43:26.199
these emails from all these different places. Where where did

761
00:43:26.239 --> 00:43:27.239
these emails come from?

762
00:43:27.800 --> 00:43:27.920
Right?

763
00:43:29.440 --> 00:43:32.480
They know what website you've been to, and they will

764
00:43:32.639 --> 00:43:34.840
put you on a list, and the companies pay for

765
00:43:34.880 --> 00:43:37.639
that list. So they're going to target you because you're

766
00:43:37.679 --> 00:43:39.719
in that category that you were looking at and they

767
00:43:39.760 --> 00:43:43.000
know exactly what you were looking at. So when you

768
00:43:43.079 --> 00:43:46.639
use a VPN, they can't do that because you're not

769
00:43:46.760 --> 00:43:53.239
using a real return IP number. That's it's not a

770
00:43:53.320 --> 00:43:56.320
valid IP number. It's valid from a standpoint of the computer,

771
00:43:56.679 --> 00:44:01.280
but it's not valid for you because it's just basically

772
00:44:01.360 --> 00:44:02.760
never never land. Right.

773
00:44:02.880 --> 00:44:06.760
So like whenever I travel, no matter where I'm at,

774
00:44:07.199 --> 00:44:10.400
I always turn my VPN on. I always have it on,

775
00:44:10.639 --> 00:44:14.239
and I could be out of the country and when

776
00:44:14.280 --> 00:44:17.719
I put my VPN on, I might I might tell

777
00:44:17.760 --> 00:44:19.719
it to pick you know a place in the United

778
00:44:19.760 --> 00:44:24.639
States to show that that's my location, right, right, so

779
00:44:25.039 --> 00:44:29.840
that yes, that is it's so it sounds like it's

780
00:44:29.880 --> 00:44:32.840
gotten to the point. It's not just when you're going

781
00:44:32.920 --> 00:44:35.920
to be on public Wi Fi or you're going to

782
00:44:35.960 --> 00:44:38.960
be on Wi Fi that yes, it might be password protected,

783
00:44:39.000 --> 00:44:42.159
but again, how many people have that password because they

784
00:44:42.159 --> 00:44:46.519
don't very often. You really should be on the VPN

785
00:44:49.519 --> 00:44:55.199
anytime you know, you get online, because it will encrypt

786
00:44:55.280 --> 00:45:00.199
everything that you're sending and then companies won't be able

787
00:45:00.280 --> 00:45:04.360
to track your information to then automatically sell your information

788
00:45:04.480 --> 00:45:06.960
because you know, you could go in a lot of

789
00:45:07.159 --> 00:45:10.159
a lot of companies when you log into their website.

790
00:45:10.199 --> 00:45:12.679
When you get on their website, they have that notification

791
00:45:12.800 --> 00:45:15.280
about the cookies and you can go in and I

792
00:45:15.320 --> 00:45:18.679
always take everything off, turn everything off except for the

793
00:45:18.679 --> 00:45:22.039
strictly necessary. But I've often wondered what is in the

794
00:45:22.079 --> 00:45:26.880
strictly necessary right right? And I'm sure, I'm sure there's

795
00:45:26.880 --> 00:45:30.280
one hundred page document and fine print, but it's like,

796
00:45:30.840 --> 00:45:33.639
you know, I'm going to need a week's nap after

797
00:45:33.760 --> 00:45:37.719
I right, and then am I even going to understand it?

798
00:45:37.920 --> 00:45:42.320
So it's really the VPN on all of the time

799
00:45:42.480 --> 00:45:44.599
to protect you. And I think we talked about it

800
00:45:44.679 --> 00:45:47.480
last week. You said a lot of these antivirus anti

801
00:45:47.480 --> 00:45:53.880
malware companies software have a specific level that you can

802
00:45:53.880 --> 00:45:57.119
get into where it gives you access to a VPN

803
00:45:56.800 --> 00:45:59.800
and have it on your cell phone. And you shouldn't

804
00:45:59.800 --> 00:46:02.760
be all the time on your anytime.

805
00:46:02.400 --> 00:46:04.360
You're done online banking on a cell phone, you should

806
00:46:04.360 --> 00:46:07.320
be using a Vpn'll understand something, your bank is going

807
00:46:07.360 --> 00:46:11.159
to confirm that it's you, because it's going to be

808
00:46:11.239 --> 00:46:13.239
it's not going to show up as you it's because

809
00:46:13.239 --> 00:46:15.079
they're they're going to go, wait a minute, this is

810
00:46:15.119 --> 00:46:18.920
your It was your username, your password because UPN is

811
00:46:18.920 --> 00:46:21.760
not registering and we don't recognize this computer. We don't

812
00:46:21.840 --> 00:46:25.559
recognize this device. So they're going to send you a

813
00:46:25.639 --> 00:46:27.880
text message if it's on your phone, or they're going

814
00:46:27.920 --> 00:46:29.960
to send you an email if it's on your computer,

815
00:46:30.440 --> 00:46:34.400
and they're going to say, is this you confirm it's you?

816
00:46:35.079 --> 00:46:36.880
And they're going to there's things that you're going to

817
00:46:36.960 --> 00:46:38.519
have to do for that, and they'll give you a

818
00:46:38.559 --> 00:46:41.800
link that you go to to confirm it's you, or that.

819
00:46:41.480 --> 00:46:45.599
That recaps and those different things that that they'll be

820
00:46:45.639 --> 00:46:47.760
able to tell if it's a bot or something like that.

821
00:46:47.880 --> 00:46:52.199
So you know, that's I always tell people, you, really,

822
00:46:52.239 --> 00:46:54.679
if you're gonna, if you're going to do any sort

823
00:46:54.679 --> 00:46:59.239
of banking on your phone, please understand the risk that

824
00:46:59.320 --> 00:47:04.519
you're taking and then weigh those the risk benefit you

825
00:47:04.559 --> 00:47:07.320
know to it, and then you really have to ask yourself,

826
00:47:08.440 --> 00:47:12.000
if I want to do banking on my phone, what

827
00:47:12.119 --> 00:47:16.360
information can someone get and how can that negatively affect me?

828
00:47:16.840 --> 00:47:19.559
And I look at it as they can get into

829
00:47:19.599 --> 00:47:24.880
my bank account. But anyways, I get it. It's a

830
00:47:25.039 --> 00:47:28.559
it's a convenient in convenience in this fast paced world.

831
00:47:28.599 --> 00:47:31.559
But I think we just have to stop and think

832
00:47:32.360 --> 00:47:35.599
before we just go to do all of these things,

833
00:47:35.719 --> 00:47:37.239
especially on our mobile phones.

834
00:47:38.079 --> 00:47:42.280
Exactly. I always tell people, just pretend like there's somebody

835
00:47:42.320 --> 00:47:44.119
looking over your shoulder telling you get on your phone

836
00:47:44.159 --> 00:47:44.679
to do anything.

837
00:47:45.360 --> 00:47:47.480
Right, Yeah, would you do it?

838
00:47:47.480 --> 00:47:49.719
If somebody was looking over your shoulder, what would you do?

839
00:47:50.760 --> 00:47:54.119
That's that's another good that's another good analogy, Right, if

840
00:47:54.119 --> 00:47:56.079
someone was looking over your shoulder, what would you do?

841
00:47:56.320 --> 00:47:57.800
I'm going to start using that one now.

842
00:47:59.360 --> 00:48:07.519
I guess about AI. I want to leave everybody with

843
00:48:07.639 --> 00:48:12.119
us this. It is so automated that it can do

844
00:48:12.199 --> 00:48:14.639
so much in such a short period of time. It's

845
00:48:15.119 --> 00:48:19.639
it's almost it's so difficult to get your mind wrapped

846
00:48:19.679 --> 00:48:23.000
around just how much it can process in such a

847
00:48:23.039 --> 00:48:27.000
short period of time. And like I said, what normally

848
00:48:27.159 --> 00:48:30.800
was tens that one hundred thousand bots. They can do

849
00:48:30.880 --> 00:48:33.840
tens of millions to hundreds of millions of bots in

850
00:48:34.159 --> 00:48:38.679
less time. And that's and it's probably one tenth of the

851
00:48:38.719 --> 00:48:41.440
time it took to do ten to one hundred thousand

852
00:48:42.119 --> 00:48:45.679
under the old system. So, as you know, and technology

853
00:48:45.719 --> 00:48:49.000
is great, and it's great to have the advanced speed

854
00:48:49.119 --> 00:48:52.360
and all the abilities has ever been into it. But

855
00:48:52.559 --> 00:48:56.239
think about this. Chat GPT is already is antiquated. It

856
00:48:56.280 --> 00:49:04.239
is no longer really that good. It's it's ancient now, wow,

857
00:49:05.159 --> 00:49:07.119
And it seems like it just yesterday that it started.

858
00:49:07.360 --> 00:49:08.480
It's already outdated.

859
00:49:10.000 --> 00:49:10.840
That's interesting.

860
00:49:11.199 --> 00:49:15.000
It's why the when the Chinese came out with their program,

861
00:49:15.159 --> 00:49:18.320
it's so much more advanced than chad GPT is it's

862
00:49:18.599 --> 00:49:22.360
like this, wow. And so the only reason why I,

863
00:49:22.440 --> 00:49:24.519
you know, I was never a big fan of TikTok

864
00:49:25.239 --> 00:49:27.840
because there was owned Buch China. I don't care what

865
00:49:27.880 --> 00:49:30.880
they say. It was owned by China. Uh, they had

866
00:49:30.920 --> 00:49:35.559
access to your information. Uh. You know. The other thing

867
00:49:35.559 --> 00:49:38.880
that people don't realize is your cell phone is they

868
00:49:38.880 --> 00:49:43.559
know where you are, and people don't realize that you're

869
00:49:43.559 --> 00:49:48.320
broadcasting where you are. Uh, it's you know, it's the

870
00:49:48.320 --> 00:49:51.760
same thing because again it comes off of the off

871
00:49:51.800 --> 00:49:54.719
of the system you're operating on on your cell phone.

872
00:49:54.880 --> 00:49:57.599
It identifies where you are and what you're doing and

873
00:49:58.000 --> 00:50:00.960
your exact location. And that's a good thing in some

874
00:50:01.000 --> 00:50:03.159
ways because it's something ever happened, maybe be able to

875
00:50:03.199 --> 00:50:04.239
pinpoint where.

876
00:50:04.000 --> 00:50:07.199
You are in care helping you right, right.

877
00:50:07.840 --> 00:50:10.840
And it's also bad from the standpoint if somebody really

878
00:50:10.960 --> 00:50:12.840
wanted to find you, they can find.

879
00:50:12.599 --> 00:50:16.280
You, right. Yeah. So another good reason for the VPN.

880
00:50:16.400 --> 00:50:19.320
But one thing I wanted to mention on when we

881
00:50:19.360 --> 00:50:24.119
talked about the Sam's Club hack and everybody updating their passwords.

882
00:50:24.480 --> 00:50:26.360
If you have a Sam's Club account, I think what

883
00:50:26.480 --> 00:50:28.519
some people don't think to do is to take it

884
00:50:28.599 --> 00:50:33.800
one step further. If you have reused that password that

885
00:50:33.840 --> 00:50:37.559
you had on your Sam's Club account, you need to

886
00:50:37.639 --> 00:50:40.960
go to any other account that you've reused that password,

887
00:50:41.039 --> 00:50:45.440
that same password and you need to update that. Oh, absolutely,

888
00:50:46.079 --> 00:50:50.800
And then I would seriously think about do I want

889
00:50:50.800 --> 00:50:54.320
to continue to reuse my password? No, let's get a

890
00:50:54.360 --> 00:50:55.639
different password in there.

891
00:50:56.400 --> 00:50:59.159
Yeah, every account you have should have a different password.

892
00:50:59.280 --> 00:51:02.400
I should never be a people get anywhere. The other

893
00:51:02.440 --> 00:51:05.280
thing is when you go in and do it, make

894
00:51:05.320 --> 00:51:06.000
sure you set up to.

895
00:51:07.000 --> 00:51:09.280
Two factor identifications authorization.

896
00:51:09.920 --> 00:51:10.159
Yep.

897
00:51:10.760 --> 00:51:19.519
And like I said, it's getting the place where it's

898
00:51:19.599 --> 00:51:23.840
just going to be. The big thing is the one

899
00:51:23.880 --> 00:51:25.559
thing I think is going to be the hardest for

900
00:51:25.639 --> 00:51:29.159
them to do is it's going to still be the

901
00:51:29.159 --> 00:51:32.559
thumb print, the EyePrint they can get because it can

902
00:51:32.599 --> 00:51:36.800
be done, but takes print because depending on your age

903
00:51:36.840 --> 00:51:38.960
and how much you how much you wear on your

904
00:51:38.960 --> 00:51:42.280
fingers you had, it's harder to get where when you're

905
00:51:42.360 --> 00:51:46.079
looking when it's actually when it's actually there and it's

906
00:51:46.119 --> 00:51:49.159
actually scanning it, the scam will pick up what a

907
00:51:49.199 --> 00:51:50.280
camera won't pick up.

908
00:51:50.679 --> 00:51:54.480
Got it? Okay? All right, so I'm being told it's

909
00:51:54.559 --> 00:51:57.039
time again where we ran out of time again?

910
00:51:57.199 --> 00:51:57.480
Lynn?

911
00:51:57.840 --> 00:52:01.760
So well, that's thank you so much for all this

912
00:52:01.920 --> 00:52:07.119
information and yeah, AI, wow, lots of good but you

913
00:52:07.159 --> 00:52:09.559
also have to be careful and you have to even

914
00:52:09.679 --> 00:52:13.719
protect yourself more because of all this artificial intelligence that's

915
00:52:13.719 --> 00:52:20.119
out there. So thank you for all this, for everything,

916
00:52:20.239 --> 00:52:22.360
and we're going to have you back soon.

917
00:52:23.119 --> 00:52:25.039
I appreciate it. Thank you for having me. I enjoyed

918
00:52:25.079 --> 00:52:25.840
every minute of it.

919
00:52:26.119 --> 00:52:30.400
All right, take care, take care, all right, Thanks everyone

920
00:52:30.480 --> 00:52:33.599
for joining me today on Let's talk about scams. That

921
00:52:33.760 --> 00:52:38.480
was a lot of information. So to recap with your antivirus,

922
00:52:38.519 --> 00:52:41.559
your anti malware system, make sure that it's running all

923
00:52:41.599 --> 00:52:45.000
of the time, and look to see that it has

924
00:52:45.039 --> 00:52:47.920
the VPN, the virtual private network in there. You're going

925
00:52:48.000 --> 00:52:50.400
to want to take advantage of that whenever you're online.

926
00:52:50.880 --> 00:52:53.719
Make sure you have it on all of your devices.

927
00:52:54.880 --> 00:53:00.719
And then we also talked about with the artificial intelligence

928
00:53:00.760 --> 00:53:05.599
and how they're trying to get in on the anti

929
00:53:05.719 --> 00:53:08.760
virus and anti malware and determining how they operate. So

930
00:53:09.639 --> 00:53:12.960
all the more reason you need to verify everything, no

931
00:53:12.960 --> 00:53:16.599
matter how it comes into you. You need to verify

932
00:53:16.719 --> 00:53:19.679
whether it's a person, a company, whatever. You need to

933
00:53:19.760 --> 00:53:24.760
verify that the contact is actually appropriate, is actually legitimate.

934
00:53:25.159 --> 00:53:27.599
And then we mentioned the Sam's Club had a hack

935
00:53:27.639 --> 00:53:30.159
where people that have accounts with them are going to

936
00:53:30.159 --> 00:53:33.920
be finding more information out in the near future, but

937
00:53:33.960 --> 00:53:35.519
you're going to want to go in right away and

938
00:53:35.639 --> 00:53:38.960
change that password. And also if you have reused that

939
00:53:39.000 --> 00:53:43.480
password on any other accounts, please change those passwords and

940
00:53:43.559 --> 00:53:46.679
make them different passwords. And now it's looking it's not

941
00:53:46.840 --> 00:53:50.679
sixteen characters anymore. We're up to twenty, if not more.

942
00:53:51.159 --> 00:53:53.880
So you might want to consider getting a password manager

943
00:53:53.920 --> 00:53:57.599
as well to help you get those, to help you

944
00:53:57.800 --> 00:54:02.719
get the strong the strong passwords, they can generate those

945
00:54:02.760 --> 00:54:05.480
for you as well, So don't forget to get to

946
00:54:05.519 --> 00:54:08.840
our website, Roseadvocacy dot org. You'll find our links for

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00:54:08.920 --> 00:54:13.039
our emails, our email and mailed newsletter, our social media links,

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and we will see you next Tuesday. Thank you.

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Well, that's all the knowledge for this episode. Tune in

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00:54:21.639 --> 00:54:26.000
every Tuesday at eight am Pacific time on Kfourhdradio at

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00:54:26.079 --> 00:54:30.559
KFORHD dot com as Joyce explores a variety of knowledge.

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00:54:30.599 --> 00:54:34.199
So you have the power to make scam protection your

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00:54:34.320 --> 00:54:37.960
healthy habit and until then, feel free to reach out

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00:54:38.000 --> 00:54:40.559
to Joyce and let's talk about scams.