July 7, 2025
Scammers Don't Leave Voicemails, Or Do They?
Last week Brian Watson talked about phone scams and it is okay to hang up. Something we hear a lot is - I do not answer the phone unless I know who it is as scammers do not leave voicemails. Or do they?
We are starting to hear from people that scammers are in fact leaving voicemails now and wanting you to call back. Of course they always give you the number to call.
Tune in to learn more about how scammers have evolved with phone scams.
Let’s Talk About Scams is broadcast live Tuesdays at 8AM PT on K4HD Radio - Hollywood Talk Radio (www.k4hd.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Let’s Talk About Scams TV Show is viewed on Talk 4 TV (www.talk4tv.com).
Let’s Talk About Scams Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets.
Disclaimer: The information contained in this podcast is intended for informational purposes only and is not a substitute for individual professional / legal advice. The podcast information was carefully compiled from vetted sources and references; however, R.O.S.E. Resources / Outreach to Safeguard the Elderly cannot guarantee that you will not fall victim to a scam.
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WEBVTT
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This program is designed to provide general information with regards
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to the subject matters covered. This information is given with
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the understanding that neither the hosts, guests, sponsors, or station
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are engaged in rendering any specific and personal medical, financial,
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legal counseling, professional service, or any advice. You should seek
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the services of competent professionals before applying or trying any
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suggested ideas. The information contained in this podcast is intended
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for informational purposes only and is not a substitute for
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individual professional legal advice. The podcast information was carefully compiled
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from vetted sources and references. However, Rose Resources outreach to
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safeguard the elderly cannot guarantee that you will not fall
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victim to a scam. Let's talk about scams. It's the
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must listen show for anyone who wants to protect themselves
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and their loved ones from scams. Every Tuesday am Pacific
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time on K four HD Radio, Joyce Petrowski, founder of Rose,
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and her guests will provide valuable insights and practical tips
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on how to recognize and protect yourself from scams. And
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now here is your host, Joyce Petrowski.
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Hi, everyone, it's good to be back.
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Joyce Petrowski, founder of Rose Resources Outreach to safeguard the elderly.
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You can find more information on our website at Roseadvocacy
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dot org. Scroll down to the bottom of the homepage
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and you can sign up for our mailed and or
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emailed newsletters that we send out monthly. And with the
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emailed newsletters, every Tuesday morning at nine point fifteen, you're
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going to get a Tuesday tip in your email inbox.
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It's going to have one tip. It's going to have
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a tip about a specific area, something you already are
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familiar with. Then you can just bypass it. But the
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part of the reason why we do it not only
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to get tips out, but we do it because it's
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a it's a gentle reminder to always be on the
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lookout for scams, and getting that every week is going
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to remind you every week and then at some you
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know some of them you're not going to be familiar
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with on these tips, and so you're going to learn
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some new information that you can incorporate into your daily life.
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So a couple of weeks ago, when the last time
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I was on, we talked about how to tell if
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a website was a good website or not. And since then,
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I've come across another website that I just wanted to
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show you really quickly, so I'm going to share my
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screen here, I mean just a minute, so you all
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should see this this and you know they can. You
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can look here the biggest data, biggest database of scam.
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They give you a lot of information. They have some
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other educational information on scan trends, scam alerts. But what
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you can do up here where it says search a website.
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I just put in Amazon dot Com. Everybody's familiar with it.
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But just for.
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Searching, it's going to verify that I'm a human here.
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This should only take a second. There we go verification successful.
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I Uh, everybody knows it's a good website. Trust score
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one hundred out of one hundred. The nice thing about
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it is you can look at community reviews and you
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can look at what does Amazon dot Com have? Why
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does they have an average to good trust score? And
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it's going to tell you detailed analysis if you want,
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click here, it's going to have positive highlights, negative highlights.
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But you can go up here to this trust score
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where it says what is this and you can click
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on that and it's going to give you.
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It's going to give you.
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Information about how they do their domain trust rating to
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get to their trust scores positive indicators. Scroll down, they're
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going to tell you some negative indicators. Just a bunch
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of different informations. So it's another way for you to
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another avenue for you to check out a website if
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you're not familiar with it.
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But the.
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Last week Brian Watson was here, sorry about that, and
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he talked about it is okay to hang up on scammers,
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and that is definitely a good thing to do. If
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you do happen to answer the phone and you realize
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that it's a scammer, it's not who they say they are.
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Don't worry about being rude. I know we all, you know,
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those of us that are older, we've been taught that
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it's rude to hang up on people.
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Don't worry about it. It's not rude.
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They're being rude to begin with, trying to trick you
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and exploit your emotions to take your money. So hang
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up on them. If you do engage and realize, you
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know that it is and then you realize that it's
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a scammer.
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And I've heard.
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From people, multiple people you know, over the years, but
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recently I've started hearing this again and so I started
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checking it out.
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Is a lot of people will say.
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We only answer, you know, the calls from people we know,
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which is a good thing to do. But then it'll
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be they'll say that, well, scammers don't leave voicemails. Well,
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I've been hearing from quite a few people that scammers
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are leaving voicemails, and especially with the advent of artificial
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intelligence and scammers really embracing the artificial intelligence. We've talked
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about that before, with like the chat GBT, you know
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that can that can take out the bad grammar. So
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when you're reading that email, that text message, you get
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something in the mail, you know, whatever it is, and
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you're like, oh, wow, you know this is unexpected. I
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didn't know this. Oh but the grammar's really good. There's
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no bad grammar, so maybe this is legit. Well, chat
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GBT helps them figure out how to write in good grammar.
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And then there's the you know, the the deep fakes
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with the videos. You know, we've talked about that. We're
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like on romance scams, they would never want to come
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on camera before because they didn't look anything like what
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their fake profile that they purporting to be in any
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pictures they were sending you, they didn't look like that,
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so they didn't want to come on camera. They always
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had an excuse. Well, now through the artificial intelligence, they
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can make that video look like whoever it is, you know,
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look like the person in the pictures that they're sending
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you or that's on their fake profile.
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But yet they're still engaging with you. It looks real.
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They're talking to you, you know, they're behind it, talking
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and saying everything. So, but there's also the voice cloning,
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and they only need I've heard from some people ten seconds.
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I've heard from others fifteen to twenty seconds.
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I think it's.
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Somewhere in there, but it's a short amount of a
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recording of someone's voice is all they need to then
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manipulate that voice to say whatever the scammer wants that
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voice to say. And so we equated that to like
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the grandparents scams, where when they first started they had
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no clue if you had grandkids. Well, then through a
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lot of online information and a lot of hacks and
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breaches of companies and getting that information on your personal information,
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they're able to figure out, you know, your grandkid's names.
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Well then it was like, well, yeah, they had the name,
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but the voice didn't sound like my grandkids, so I
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knew it was a scam. Well, now with this voice cloning,
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that voice can sound exactly like your grandchild. But they're
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also doing it to make it sound like the voice
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is coming from a reputable company. Could be a company
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that you've actually, you know.
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Done bit business with.
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It could be one of your utility companies, it could
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be a bank, and they're making it all the more believable.
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And when you don't answer the phone and it goes
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to voicemail, well then they're leaving these voicemails that sound
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very believable and very reputable that they are in fact
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these companies. There was an article that I found from
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the beginning of the year from Fox five in New York.
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It was published on January twenty eighth, twenty twenty five.
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AI voicemail scams on the rise. What you need to know,
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and that's exactly what they're talking about, is how they've
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begun using incredibly realistic sounding AI generated voices and voicemails
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to conduct the schemes like offering fake loan approvals or
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tax forgiveness or saying that you haven't paid your bill
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or things like that.
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And the FBI estimates that.
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About twelve billion dollars is lost annually to cyber crimes
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or cyber scams, I should say, and that this new
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method of this AI generated voicemails is only adding in
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adding to the problem. And it goes on to say,
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unlike traditional phone scams that often had telltale signs like
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accents or poor grammar, AI has enabled to has enabled
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scammers to produce polished, convincing messages that are harder to
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identify as fake.
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You know, so how do they get how do they
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get people's voices?
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Well, if you think about it, one way is if
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your voice so on your voicemail greeting, if you have
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customized it and used your voice on the greed on
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your voicemail greeting, well they can get it from that.
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So if you have used your voice there, you might
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want to seriously consider going and changing that to the
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default message that just would normally, you know, be a
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computer voice that whatever your carrier has. And I think
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there's I don't know if the carrier has these things
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or if it's different apps that you get where you
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can make them sound like, you know, they have.
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An accent and stuff like that.
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But anyways, just seriously consider not using your voice for
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that voicemail greeting. And then, you know, there's a lot
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of if you're on social media and you do a video,
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you know your voice is on that video. You know,
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there's just a lot of different ways if you are
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you could be maybe you're doing videos for your company
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and everything's legit and stuff, and those videos are on
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the company's website, you know, the they can find those
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on the company's website and stuff.
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So you just want to be.
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Careful wherever your voice is out there. But I did,
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Actually I'm going to share. I'm going to pull up
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a screenshot here that I took. I was on LinkedIn
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the other day and this gentleman here, Thomas Lap. He's
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a daily money money man helping you manage household finances.
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One of his clients received a voicemail and it was
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a scammer. And he goes on here to say that
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it says, Hi, Comcast Exfinity calling. Due to continued silence,
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we have removed your fifty percent discount and are preparing
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one thousand dollars account penalty. This charge will be locked
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into your next bill if you don't call back on
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the number showing on your caller ID right now. And
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we've talked about emotions before how scams exploit your emotions.
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If you remember from a number of weeks back in
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the beginning of the show, we talked about the anatomy
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of a scam where they had the contact and so
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here they contacted via phone, no one answered, so they
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left a voicemail, and the second part was creating that
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compelling reason to act, which is where your emotions come
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into play. And so based on what they're saying in
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this message, and you can scro you can look down
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here to what Thomas has said, urgency right call back now.
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Scammers don't want you to think about what you're being
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told to do. And you know that is exactly correct.
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Is it's urgent. Everything with scammers is urgent. They want
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you to call back right now because they know if
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they can keep the longer they keep you in this
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emotional state, the more apt they are to get what
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they want, which is your money. The longer time you
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have thinking about this and not engaging with that scammer,
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you're more apt to be go into your rational state
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of mind and realize, Okay, well I don't have to
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call back now.
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Let me think about this.
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Let me, you know, if I am a Comcast Exfinity customer,
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let me pull out one of my previous statements from
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Comcast Exfinity and let me call the customer service phone
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number on that statement, or go to the website that
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is listed on that statement and I can check things
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out there with my account or talk to a customer
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service person there and check things out and find out
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if this is accurate or not. If you're not a
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Comcast Infinity customer, well then you know right off the bat,
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you know that this was that this was a scam.
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But there's there's more emotions that they're exploiting here. Fear right,
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they've put this account penalty in there, We've removed.
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Your fifty percent discount.
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Now, who wouldn't want a fifty percent discount on services
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or products? I mean that's a substantial discount. We all
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love to save money and get discounts where we can. Well,
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adding that thousand dollars account penalty is going to instill fear.
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It's a power, Like Thomas said here, it's a powerful emotion.
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Humans want to.
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Avoid fear, and a lot of us, older adults, you know,
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we've been we we pay our bills on time. We
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don't like to we don't like to have outstanding items
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out there. We want to keep things current and we
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want to keep things in good standing. So we would
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