WEBVTT
1
00:00:01.000 --> 00:00:04.599
This program is designed to provide general information with regards
2
00:00:04.599 --> 00:00:07.599
to the subject matters covered. This information is given with
3
00:00:07.639 --> 00:00:12.000
the understanding that neither the hosts, guests, sponsors, or station
4
00:00:12.199 --> 00:00:17.399
are engaged in rendering any specific and personal medical, financial,
5
00:00:17.760 --> 00:00:21.559
legal counseling, professional service, or any advice.
6
00:00:21.960 --> 00:00:24.000
You should seek the services.
7
00:00:23.480 --> 00:00:29.199
Of competent professionals before applying or trying any suggested ideas.
8
00:00:30.199 --> 00:00:33.600
The information contained in this podcast is intended for informational
9
00:00:33.600 --> 00:00:37.079
purposes only and is not a substitute for individual professional
10
00:00:37.200 --> 00:00:40.960
legal advice. The podcast information was carefully compiled from vetted
11
00:00:41.039 --> 00:00:45.200
sources and references. However, Rose Resources outreach to safeguard the
12
00:00:45.240 --> 00:00:48.159
elderly cannot guarantee that you will not fall victim to
13
00:00:48.200 --> 00:00:53.679
a scam. Let's talk about scams. It's the must listen
14
00:00:53.759 --> 00:00:56.960
show for anyone who wants to protect themselves and their
15
00:00:57.039 --> 00:01:01.240
loved ones from scams. Every Tuesday at eight am Pacific
16
00:01:01.280 --> 00:01:05.719
time on K four HD Radio, Joyce Petrowski, founder of Rose,
17
00:01:05.840 --> 00:01:10.719
and her guests will provide valuable insights and practical tips
18
00:01:10.719 --> 00:01:15.040
on how to recognize and protect yourself from scams. And
19
00:01:15.159 --> 00:01:18.599
now here is your host, Joyce Petrowski.
20
00:01:20.599 --> 00:01:24.599
Hi, everyone, Joyce Petrowski, board president and founder of Rose
21
00:01:24.680 --> 00:01:28.519
Resources Outreach to safeguard the elderly. Glad to be back
22
00:01:28.920 --> 00:01:33.040
was off for I think probably five weeks. Maybe you
23
00:01:33.079 --> 00:01:38.359
had Brian. I'm sure he did a wonderful, wonderful job
24
00:01:39.120 --> 00:01:45.280
at filling in. My surgery went well and recovering almost
25
00:01:45.319 --> 00:01:48.439
three weeks out, so doing really well. But anyways, glad
26
00:01:48.439 --> 00:01:54.519
to be back. So before we get started, you can
27
00:01:54.560 --> 00:01:58.640
find more information on our website at Roseadvocacy dot org.
28
00:01:59.200 --> 00:02:01.760
On the homepage you'll find our social media links at
29
00:02:01.760 --> 00:02:03.959
the top. Scroll all the way down to the bottom
30
00:02:04.000 --> 00:02:07.280
you'll find where you can sign up for our emailed
31
00:02:07.519 --> 00:02:12.439
newsletter and our mailed newsletter. There are links down there.
32
00:02:12.560 --> 00:02:15.199
Just click on those and fill out the information and
33
00:02:15.240 --> 00:02:21.280
you will get added to the database. And don't forget
34
00:02:21.319 --> 00:02:23.240
you're going to want to click subscribe to this so
35
00:02:23.280 --> 00:02:28.120
you get notified of all of the episodes coming up today.
36
00:02:28.319 --> 00:02:32.000
I know it was titled seemingly innocent text can be deceiving,
37
00:02:32.639 --> 00:02:35.919
and we're going to get to that innocent text in
38
00:02:35.960 --> 00:02:37.759
a little bit here, But I just kind of wanted
39
00:02:37.800 --> 00:02:40.280
to use this as a refresher to go over some
40
00:02:40.319 --> 00:02:43.199
other text messages that I'm sure all of us have
41
00:02:43.400 --> 00:02:47.439
received and maybe even some of us have clicked on
42
00:02:47.479 --> 00:02:52.360
the link called the number, responded to the text. I
43
00:02:52.400 --> 00:02:55.560
know we're all busy, and when we're trying to do
44
00:02:55.639 --> 00:03:00.520
multiple things at once, you're not thinking fully about whatever
45
00:03:00.520 --> 00:03:02.639
it is you're about to click on or respond to.
46
00:03:03.199 --> 00:03:04.919
You're just thinking, I can do this in a matter
47
00:03:04.960 --> 00:03:08.240
of a minute and get it off my plate. But
48
00:03:08.280 --> 00:03:10.319
I'm going to go through a few of them. So
49
00:03:11.599 --> 00:03:15.240
your bank, right, say you get a text message from
50
00:03:15.280 --> 00:03:19.159
Bank of America and you don't have an account at
51
00:03:19.159 --> 00:03:22.560
Bank of America. So you're like, oh, that's a scam.
52
00:03:22.639 --> 00:03:24.520
But I mean, what if you do. I mean I've
53
00:03:25.000 --> 00:03:28.680
I've gotten these over the last few years, and it
54
00:03:28.800 --> 00:03:31.560
definitely makes you take a second look at it because
55
00:03:31.599 --> 00:03:37.039
it does actually come from or it's impersonating a bank
56
00:03:37.080 --> 00:03:39.000
that I have an account at. So it makes me
57
00:03:39.039 --> 00:03:42.360
take a second look, and I have to stop and
58
00:03:42.439 --> 00:03:47.240
think about it and say, you know, was there in
59
00:03:47.319 --> 00:03:52.280
my Information's been changed in my account or my account's locked,
60
00:03:53.000 --> 00:03:57.719
you know what's going on. And so instead of responding
61
00:03:57.759 --> 00:04:01.000
to the text, instead of clicking on the lane, I
62
00:04:01.120 --> 00:04:04.520
had the bank's phone number in my contact list, So
63
00:04:04.560 --> 00:04:07.439
I just called them directly, and yes, I do have
64
00:04:07.520 --> 00:04:10.840
multi factor authentications set up with the bank, so they
65
00:04:10.840 --> 00:04:13.439
do have to send me the I called them, so
66
00:04:13.520 --> 00:04:16.839
I knew I was talking to them. In order for
67
00:04:16.879 --> 00:04:19.480
them to verify it's me on the other end, they
68
00:04:19.519 --> 00:04:21.000
have to send me the code and I read it
69
00:04:21.040 --> 00:04:24.519
back to them. But again, remember I initiated the phone
70
00:04:24.560 --> 00:04:29.000
call with an official phone number to the bank, and
71
00:04:29.120 --> 00:04:32.399
they can look through your account and give you any
72
00:04:32.439 --> 00:04:35.639
information that you need. But most importantly, they're going to
73
00:04:35.680 --> 00:04:38.639
tell you, no, your account is not locked. That's a scam. No,
74
00:04:38.800 --> 00:04:43.160
nothing has changed. No information has changed on your account,
75
00:04:43.199 --> 00:04:46.160
which is what happened to me a couple years ago,
76
00:04:46.360 --> 00:04:51.240
was that some information had changed. Some other text messages
77
00:04:51.240 --> 00:04:53.720
that come through this is a big one. I had
78
00:04:53.759 --> 00:04:58.160
somebody reach out just recently and ask if if I
79
00:04:58.240 --> 00:05:01.720
was still seeing these texts. And it's from It could
80
00:05:01.759 --> 00:05:05.199
be from UPS, it could be from the post office,
81
00:05:05.279 --> 00:05:07.720
it could be from FedEx, it could be from really
82
00:05:07.759 --> 00:05:11.759
any type of delivery service. But you've missed our delivery.
83
00:05:11.920 --> 00:05:15.839
So if you want to reschedule it, click here. Well,
84
00:05:16.959 --> 00:05:20.360
you know you don't necessarily know of every single delivery
85
00:05:20.360 --> 00:05:23.839
that you're getting. Some yes you do, but others, you know,
86
00:05:23.920 --> 00:05:29.120
maybe someone sents you something and you didn't know that
87
00:05:29.160 --> 00:05:33.560
you had a package coming, and it right curiosity, and
88
00:05:33.680 --> 00:05:36.240
so people will click on the link, and it's a
89
00:05:36.279 --> 00:05:41.319
way for scammers to try to get information from you.
90
00:05:41.480 --> 00:05:44.720
But also clicking on a link on a text right
91
00:05:44.839 --> 00:05:49.120
on your mobile phone, maybe it's going to install malware
92
00:05:49.439 --> 00:05:54.000
on your mobile phone, which is another great reason why
93
00:05:54.079 --> 00:05:58.959
we need to have antivirus and anti malware software on
94
00:05:59.240 --> 00:06:02.920
our phones. It's a mobile computer and it's going to
95
00:06:03.040 --> 00:06:05.560
help us. If we clicked on that link and it
96
00:06:05.639 --> 00:06:08.959
recognized it as a bad link, it'll give us that warning,
97
00:06:09.079 --> 00:06:12.160
you know, we've detected this as a malicious link, and
98
00:06:12.199 --> 00:06:14.600
then it gives you you can back out of it.
99
00:06:14.920 --> 00:06:20.000
And sometimes on our phone, it's extremely easy to click
100
00:06:20.040 --> 00:06:22.600
on a link you didn't mean to. You're trying to
101
00:06:23.160 --> 00:06:26.800
delete something and you've clicked on the link. You're trying
102
00:06:26.800 --> 00:06:30.199
to copy something, and you accidentally clicked on the link
103
00:06:30.360 --> 00:06:33.560
scrolling up or down on your phone. Lots of different
104
00:06:33.600 --> 00:06:37.560
ways that you can inadvertently click on those links. Some
105
00:06:37.680 --> 00:06:40.800
other ones is you know, get you excited, you've won
106
00:06:40.879 --> 00:06:44.839
a five hundred dollars gift card to you know, Target.
107
00:06:44.959 --> 00:06:48.240
Let's say Target's a big store. I'm sure they do
108
00:06:48.240 --> 00:06:53.560
do giveaways and contests and stuff, but a lot of
109
00:06:53.560 --> 00:06:56.120
people five hundred dollars is a lot of money. Target
110
00:06:56.199 --> 00:06:58.079
is a store a lot of people shop at, so
111
00:06:58.120 --> 00:07:00.839
they get excited and they're thinking, all right, I'm going
112
00:07:00.920 --> 00:07:05.360
to collect this, you know, and they just they don't
113
00:07:05.399 --> 00:07:08.720
think about it, Well, did I ever enter any contest
114
00:07:08.800 --> 00:07:13.160
with Target? Have I shopped at Target in a long time?
115
00:07:13.360 --> 00:07:16.720
You know, maybe I should go to Target's official website
116
00:07:16.759 --> 00:07:19.560
and find out if they are in fact giving away
117
00:07:20.120 --> 00:07:25.439
you know, gift cards. The toll charges. Those were going
118
00:07:25.480 --> 00:07:30.399
around like gangbusters, what year and a half ago, year ago,
119
00:07:31.120 --> 00:07:34.399
everybody was getting them. And you know, in Arizona, if
120
00:07:34.480 --> 00:07:37.560
you got one of those, you just knew, Well, if
121
00:07:37.639 --> 00:07:40.399
you knew that Arizona has no toll roads, you would
122
00:07:40.439 --> 00:07:42.240
know that it's a scam. But you know, a lot
123
00:07:42.240 --> 00:07:44.920
of people didn't know that Arizona had no toll roads,
124
00:07:44.920 --> 00:07:47.000
and so they would click on the link, they would
125
00:07:47.040 --> 00:07:50.560
pay it, and now their credit card, you know, was compromised,
126
00:07:50.639 --> 00:07:54.639
and and and maybe they ended up having to put
127
00:07:54.639 --> 00:08:00.959
in some other sensitive information on that where they thought
128
00:08:00.959 --> 00:08:03.920
they were paying the toll toll fees. But you know,
129
00:08:04.040 --> 00:08:06.600
you get one of those you know, who's to saying
130
00:08:07.160 --> 00:08:09.319
that that's not going to start coming up again, you know,
131
00:08:09.600 --> 00:08:12.680
quiet it down for a little bit and then bring
132
00:08:12.720 --> 00:08:16.319
it back out and catch people off guard, which is
133
00:08:16.319 --> 00:08:18.120
what scammers like to do. They like to catch you
134
00:08:18.160 --> 00:08:21.079
off guard. And so maybe it says another state, you know,
135
00:08:21.160 --> 00:08:24.480
maybe it says Florida, and you know, I don't know
136
00:08:24.519 --> 00:08:28.240
if Florida has toll roads or not. I don't travel
137
00:08:28.279 --> 00:08:31.199
around in Florida hardly at all. I'm usually just flying
138
00:08:31.240 --> 00:08:35.080
through there, so I'm at an airport. But one way
139
00:08:35.080 --> 00:08:37.200
to check is just search it online. Does Florida have
140
00:08:37.240 --> 00:08:39.720
toll roads? And it's going to come up, and it's
141
00:08:39.759 --> 00:08:43.679
going to give you that information. And if you were
142
00:08:43.720 --> 00:08:47.519
going through that city on that interstate where there was
143
00:08:47.559 --> 00:08:52.480
a toll road recently, then find their department of Transportation
144
00:08:53.279 --> 00:08:57.080
and call them and find out if you do, in fact,
145
00:08:57.200 --> 00:09:01.360
oh tolls. One that I had gotten I want to say,
146
00:09:01.440 --> 00:09:08.720
probably maybe two or three weeks ago was Arizona traffic violations.
147
00:09:10.039 --> 00:09:13.720
That I had an unpaid Arizona traffic violation. Now I
148
00:09:13.799 --> 00:09:17.960
knew that was a scam. But in certain areas out
149
00:09:17.960 --> 00:09:24.039
here in Arizona, there are these red light cameras, there
150
00:09:24.159 --> 00:09:29.399
are speed cameras, and if you're not paying attention, it's
151
00:09:29.480 --> 00:09:31.679
just going to do a quick flash and it takes
152
00:09:31.679 --> 00:09:34.639
a picture of your license plate and a picture of
153
00:09:34.919 --> 00:09:36.759
the front part of your car so they can see
154
00:09:36.759 --> 00:09:42.080
who the driver is. And you know, who's to say
155
00:09:42.120 --> 00:09:44.360
that that notice didn't get lost in the mail. So
156
00:09:44.440 --> 00:09:47.960
you know, there's different things that you're like, like in Arizona,
157
00:09:48.320 --> 00:09:50.799
did I get caught by a red light camera? Did
158
00:09:50.840 --> 00:09:55.360
I get caught by a speeding camera? But you would
159
00:09:55.440 --> 00:10:01.320
just look up whatever department it is on the internet,
160
00:10:01.519 --> 00:10:04.679
you know, whether it's Maricopa County, Panal County, Pima County,
161
00:10:04.720 --> 00:10:08.120
whatever it is in Arizona or whatever state you live in,
162
00:10:08.360 --> 00:10:11.759
and say, how do I pay toll violations? Or do
163
00:10:11.840 --> 00:10:14.120
I have a toll or not a toll? I'm sorry,
164
00:10:14.559 --> 00:10:17.200
we were just traffic violation, and it'll get you to
165
00:10:17.279 --> 00:10:21.759
the right place where you would go to actually pay
166
00:10:21.799 --> 00:10:26.679
those violations. And then you can just call them and say, hey, listen,
167
00:10:26.720 --> 00:10:28.960
this is my name. You know, I got a text
168
00:10:28.960 --> 00:10:31.679
saying and they're either going to tell you right away
169
00:10:32.639 --> 00:10:38.080
that they'll either tell you right away that we don't
170
00:10:38.080 --> 00:10:40.840
send any of this information out by text message, so
171
00:10:40.879 --> 00:10:42.679
it's a scam. You're going to get a notice in
172
00:10:42.759 --> 00:10:46.639
the mail, or you know, I don't know, maybe some
173
00:10:46.799 --> 00:10:52.519
states in cities and municipalities, maybe they do send something
174
00:10:52.559 --> 00:10:56.240
by text message. I don't know. And so then you
175
00:10:56.279 --> 00:10:59.519
give them your name and find out if you do
176
00:10:59.600 --> 00:11:04.039
have some thing there that's unpaid. So always going through
177
00:11:04.039 --> 00:11:10.360
those official sources job offers, you know those I haven't
178
00:11:10.440 --> 00:11:16.279
seen any come to my phone recently on the job offers,
179
00:11:16.320 --> 00:11:19.000
but every now and then I'll get in and dated
180
00:11:19.000 --> 00:11:20.759
with like maybe five or ten of them in a
181
00:11:20.799 --> 00:11:23.240
matter of a couple of days. And you know they're
182
00:11:23.240 --> 00:11:27.360
going to impersonate the larger companies, like indeed in zip
183
00:11:27.399 --> 00:11:31.000
recruiter and all of those or maybe some larger companies
184
00:11:31.000 --> 00:11:35.639
saying they're hiring, and this could happen right at the
185
00:11:35.679 --> 00:11:40.480
time where maybe one of these larger companies does have
186
00:11:40.519 --> 00:11:44.240
some information out there that they are hiring. So you know,
187
00:11:44.480 --> 00:11:47.080
it happens at the same time for a reason, because
188
00:11:47.120 --> 00:11:50.960
it makes it all the more believable. So always go
189
00:11:51.080 --> 00:11:55.120
directly to the official site and a lot of times
190
00:11:55.120 --> 00:11:57.759
those job offers, those are those too good to be true. Right,
191
00:11:57.840 --> 00:11:59.799
You only have to work like one or two hours
192
00:12:00.080 --> 00:12:06.519
day once a week, and you can make three hundred
193
00:12:06.519 --> 00:12:10.320
dollars a day. So that's like you're making, you know,
194
00:12:10.360 --> 00:12:13.039
one hundred and fifty dollars an hour, right, I mean,
195
00:12:13.120 --> 00:12:14.879
so you have to kind of look at it from
196
00:12:14.879 --> 00:12:20.039
that perspective. It just doesn't make sense. Student loan forgiveness
197
00:12:21.399 --> 00:12:25.320
haven't heard or seen any of those recently, But with
198
00:12:25.799 --> 00:12:29.679
all of the student loan forgiveness that was they were
199
00:12:29.679 --> 00:12:33.519
working on at the federal level a couple of years ago,
200
00:12:34.639 --> 00:12:37.120
it made sense that all those text messages were coming
201
00:12:37.159 --> 00:12:40.720
around because it happened at the same time that they
202
00:12:40.759 --> 00:12:45.919
were working through trying to forgive student loans at the
203
00:12:45.960 --> 00:12:49.240
federal level, So it made even more sense. So if
204
00:12:49.279 --> 00:12:54.039
you're kind of getting an idea here that you know,
205
00:12:54.200 --> 00:12:56.440
scammers are going to look at to what's in the news,
206
00:12:56.919 --> 00:12:59.759
what's out there, what are people seeing, what are they
207
00:12:59.799 --> 00:13:04.080
hearing to make whatever communication they're sending you, in this instance,
208
00:13:04.120 --> 00:13:08.919
a text message seem all the more believable. You know
209
00:13:09.000 --> 00:13:11.720
that one in particular might have said, you know, your
210
00:13:11.799 --> 00:13:16.200
student loan forgiveness program. It ends soon. You've got to enroll.
211
00:13:16.279 --> 00:13:19.879
Here's a phone number. Just be very careful with that.
212
00:13:20.000 --> 00:13:24.200
You know, you could always you could always call whoever
213
00:13:24.240 --> 00:13:27.320
you have your student loan with and find out if
214
00:13:27.360 --> 00:13:29.480
there is any forgiveness. If it says it's through a
215
00:13:29.480 --> 00:13:34.320
federal agency, call that agency directly, right, use the official sources.
216
00:13:37.120 --> 00:13:43.720
There's another one. A lot of companies now have they'll
217
00:13:43.759 --> 00:13:46.399
send you these codes, kind of like multi factor codes.
218
00:13:47.519 --> 00:13:50.879
When you go to log in. You might have set
219
00:13:50.919 --> 00:13:54.879
it up, but then when you're doing something on their website,
220
00:13:55.440 --> 00:13:58.039
they might want to send you a code just to
221
00:13:58.120 --> 00:14:01.320
make sure it's still you there. And so you know,
222
00:14:01.960 --> 00:14:06.440
as I've said in many shows, scammers love to personate
223
00:14:06.480 --> 00:14:11.559
Amazon because they are a huge company and almost everybody
224
00:14:11.639 --> 00:14:14.600
has an Amazon account, right, so you just might get
225
00:14:14.600 --> 00:14:17.720
this little innocent text that says, you know, Amazon, your
226
00:14:17.759 --> 00:14:21.759
code is this. If you didn't request this, click this link.
227
00:14:21.879 --> 00:14:23.320
Well you're going to look at it and go, I
228
00:14:23.360 --> 00:14:25.600
didn't request it. Someone's in my Amazon account, and you're
229
00:14:25.600 --> 00:14:27.159
going to want to click the link right away, But
230
00:14:28.039 --> 00:14:31.159
again pausing and going Okay, I'm not going to believe
231
00:14:31.159 --> 00:14:33.200
what I see here on this text. I'm going to
232
00:14:33.240 --> 00:14:36.960
go directly to my Amazon account, that is the official source,
233
00:14:37.519 --> 00:14:41.320
and I'm going to find out what's going on the
234
00:14:41.360 --> 00:14:45.279
one there's We talked about the bank text scam at
235
00:14:45.279 --> 00:14:48.000
the beginning. One of the things I wanted to mention
236
00:14:48.120 --> 00:14:52.440
on that was if if you go to your bank's
237
00:14:52.559 --> 00:14:56.679
official website. A lot of the larger banks have this
238
00:14:56.840 --> 00:14:59.600
on their website, but you can check yours if you're
239
00:14:59.600 --> 00:15:01.759
not with one of the larger banks, or if you're
240
00:15:01.799 --> 00:15:04.120
with a credit union, But a lot of times it
241
00:15:04.200 --> 00:15:07.879
will tell you that we do not ask for personal
242
00:15:07.919 --> 00:15:12.720
sensitive information via text, and that to always call us
243
00:15:12.759 --> 00:15:17.360
to verify. So go to their website, find out what