WEBVTT
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This program is designed to provide general information with regards
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to the subject matters covered. This information is given with
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the understanding that neither the hosts, guests, sponsors, or station
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are engaged in rendering any specific and personal medical, financial,
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legal counseling, professional service, or any advice.
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You should seek the services.
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Of competent professionals before applying or trying any suggested ideas.
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The information contained in this podcast is intended for informational
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purposes only and is not a substitute for individual professional
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legal advice. The podcast information was carefully compiled from BETTED
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sources and references. However, Rose Resources outreach to safeguard the
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elderly cannot guarantee that you will not fall victim to
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a scam. Let's talk about scams. It's the must listen
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show for anyone who wants to protect themselves and their
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loved ones from scams. Every Tuesday am Pacific time on
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K four HD Radio, Joyce Petrowski, founder of Rose, and
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her guests will provide valuable insights and practical tips on
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how to recognize and protect yourself from scams. And now
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here is your host, Joyce Petrowski.
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Hi, everyone, welcome back to our Let's talk about Scams show,
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and today we're going to talk about text messages specifically
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related to some different ones that have been coming around
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recently regarding toll fees, jury duty fees, and driving infractions.
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But first, if you want to get more resources, you
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can go onto our website at Roseadvocacy dot org and
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you can find them under the resources tab. You can
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also find our social media links, and you can sign
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up for our email and or mailed newsletter that we
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send out every month. And on the event's page, you're
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going to want to take special note of our largest
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fundraiser we have coming up in April on Friday, April eleventh.
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It's our annual third Annual golf tournament, Golfers for Senior Protection,
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and it's at Arizona Grand Resort and Spa in Phoenix,
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just off the Ien and we are looking for sponsors, volunteers,
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golfers and auction donations. All of the contact information is
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under that event tab under third Annual Golfers for Senior
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Protection event. And you when you register for Golf for
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your foursome, if you put the promo code in radio
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show all capital letters, radio show no spaces and all
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capital letters, you can save one hundred dollars off the
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already discounted for someome cost. So let's get to the show.
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Text messages. We get them just about everybody has the
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cell phone and we get probably inundated with text messages.
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Some are legit, they're from your friends, family, coworkers, you know,
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maybe different notifications and things like that. But there's a
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lot of them floating around that are not legit.
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They're fake.
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They're from scammers and they're trying. It's one of the
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ways they try to get you to engage with them.
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And if you remember the anatomy of a scam that
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we talked about, that first part of a scam was
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the contact, and text messaging is a popular way that
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they try to get people to engage with them. They
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want you to respond to the text, they want you
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to click on a link. Sometimes they'll even say you
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can copy and paste this into your internet browser. They
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want you to call the number. A wide variety of
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different things on the text messages. So, but some of
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the more recent ones that we've been seeing coming around
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have been I'm sure you guys, a lot of you
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guys have heard about you have unpaid toll fees, and
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it's they'll list a city in a state, or they'll
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list just the state, and you have unpaid fees and
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you need to pay this right away to avoid any
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further you know, issues, And here's the link that you
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can go in and pay it. And sometimes they'll say
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you owe you know, fifty dollars, sixty eight dollars, you know,
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whatever dollar amount, but it's it's a scam. The toll
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agencies in the different states, they send notifications by mail
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and you get that information in the mail. And the
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first thing you need to do with that is you
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you know, there the scammers trying to get you to panic,
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to scare you. Right, Oh my gosh, I have these
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these fees that I need to pay. You know, I
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must have missed it and so and to not think
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about it. But if you can stop and pause and think,
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was I even in that state? Was I even on
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a toll road in that state? That right there will
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let you know if it's a scam. But you know,
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sometimes you know, scammers hit the right people at the
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right time. If you remember what we've said in previous
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programs that they will they will just blanket millions of
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people with the same text, hoping that a very very
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small percentage, maybe a half a percent, are going to
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engage with them. And they're hoping that that half percent
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of people that they've text maybe we're in that state
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on bull road, and so it's going to get their
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attention even more thinking that this is actually a legitimate
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text message, because yes, they were in that state and
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they were on a toll road. And a lot of
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times now the toll boosts are unmanned. Everything is electronic.
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You know, it takes you go through it, it takes a
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picture of your license plate and your car and stuff,
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and if it's a rental car, you know, it sends
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the bill to the rental car agency and then it
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takes even a little bit longer for the rental car
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agency to then send you a notice to pay those fees.
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So one thing you could do is, you know, just
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if you were in that state on a toll road
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and you think it might be valid, search for the agency,
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the tolling agency in that respective state and then call them,
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and you know, you will get their verified number off
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of their website, off of their verified website and call
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them and find out do I have an outstanding toll balance.
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That's your way to verify if you remember the third tip,
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we have to verify before we can trust. That's your
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way to verify if it was if it's accurate, and
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you do actually owe money, and then you can ask
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them to send you a copy of the bill so.
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You can make the payment.
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Another one that people have been talking to us about
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is and this one actually we've noticed even before the
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toll fee unpaid tollfie scam was the jury duty. Everybody
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was getting these text messages about you miss jury duty
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and you need to pay this fine and if you
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don't pay this fine, you know you could get arrested
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or you can get in big trouble and all kinds
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of stuff. Again, they're trying to scare you. And you
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know it worked a lot of people, right you know,
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it's like, I don't want to go to jail.
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I better pay this. But if you stop and pause,
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you have to.
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You would have gotten something in the mail that said
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you have been summons to jury duty whatever the technical
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terms are that they used, and it would tell you
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a date when you were supposed to be there.
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And usually what it.
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Does is it then tells you the night the day
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before between a certain timeframe, you need to call this
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number to find out what time you need to show up.
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And so, you know, you would you would call and
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sometimes they would say, okay, you have to show up
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by nine o'clock, or other times they would say, no,
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it's been postponed.
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You don't need to show up, you know. And so
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if you can think back to to.
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Did I actually receive that in the mail and if
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it's legit, but if you don't remember, and you're still thinking, well,
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you know, I don't know I get those on a
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regular basis, you know, just call the the the county
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that they're saying it's from the courthouse and find the
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the you know, find the department for jury duty and
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ask them, you know, don't use a phone number that's
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in the text message or the phone number that the
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text message came from. You're going to want to search
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the county, you know, courthouse and the jury duty part
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of it department and call them directly.
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They're going to have a record of it if you've
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missed it, and.
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They might you know, every county's different, but normally they're
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going to give you a chance to explain why you
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missed it. If in fact you really did miss a
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jury duty before they're just going to start assessing fines
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and penalties and fees and all that other stuff. So again,
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that's your way to verify. Call the courthouse, the jury
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duty department and find out if you in fact did
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miss a jury duty that you were supposed to be at.
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This other one that I wanted to talk about is
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in A friend of mine actually just posted it yesterday.
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She had received a text message saying that she had
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an Arizona driving infraction on her record and she needed
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to click on this link to resolve the issue. And
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I'm sure what they meant by resolving the issue was
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paying a fine or paying some fees, but they probably
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were also going to ask for personal, you know, sensitive information,
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one of their fishing tactics to get personal information, so
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that one, you know, your way to verify that if
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you can't remember, if you know, if you had been
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I think most people would remember if they'd been pulled
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over by the police. But if you just want to
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verify it, you can look up the Department of Motor
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Vehicles and look for the correct department for the you know,
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the tickets or the things like that, and call them
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and say, you know, I got this text and I
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don't think it's true, but I want to verify with you.
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They're going to be able to tell you if you
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have anything you know on your on your record, So
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again that's your way to verify. But the first thing
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you need to do with any one of these three
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is try to just stay calm and do you do
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your research. A lot of times, with any of these,
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you could just put in your Internet search bar, you know,
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unpaid toll fees and put fraud or scam after it.
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You could put Arizona driving infraction, text message fraud or scam,
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you know, the uh NO show jury duty fees, something
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like that, and you be surprised at how much information
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you're going to see on the Internet about different people
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that have gotten these text messages is realized it was
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a scam, whether right off the bat they realized it
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was a scam, or maybe they called the appropriate respective.
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Department that handled these types of.
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And then verified with them if they really did owe
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any money. But you're going to find a lot of
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information if you just search for the situation online and
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just put frauder scam after it and just you'll probably
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also see maybe videos or articles about people that have
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been interviewed that have fallen victim to these scams, and
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you'll be able to see the details there if you did.
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You know, if you did engage with the text message
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and gave out any information, you are going to want
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to make sure that you you check your credit reports
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on a regular basis. If you gave out a credit card,
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you know number, you're going to want to check those
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transactions that come up and talk to the customer service
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at the credit card company and tell them I think I,
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you know, just gave my credit card information to a scammer.
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They'll shut the account down and then you'll, yes, you'll
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have to wait to get a new credit card, and
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you might have to if you have automatic payments coming
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through on that credit card. Yes you're going to have
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to contact those companies and give them the new information.
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But that is going to take a lot less time
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if you just let it go and have all these
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fraudulent charges that show up, because now you've got the
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added time of working with the credit card company determining
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which of those charges are real, you know, which you're fraudulent,
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and then you'll start the process of you know, getting
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a new credit card and having to call the thefferent
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companies for your automatic payments. So and you can also
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put credit alerts on your credit cards. Tell them you
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want to know every single transaction that's happened on your
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credit card, and then you'll get notified right away when
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a transaction happens, and you'll be able to determine if
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it's a legitimate transaction or if it's a fraudulent one,
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and you can nip it in the bud, mitigate the
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damages and and save yourself a lot of time and frustration.
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Some other things you know on the text messages, when
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you go to delete a text message, a lot of
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times it'll say along with delete, it'll say report junk
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and delete, and you can do that. You can report
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it to your service provider that it's junk, which helps
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and then you know, hopefully that will that will reduce
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the amount of text that you're getting from that phone number,
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but unfortunately scammers use a bunch of different phone numbers.
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But it's also a way to give out good information
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about about frauds that are going on. Another thing you
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can do is in your phone settings. It's called silence
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Unknown callers on the iPhones, and it's called block unknown
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callers on the androids.
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You can set this up for text.
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Messages as well, and what it does is any text
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message that comes through that is not from a phone
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00:15:37.240 --> 00:15:41.240
number that's in your contacts will automatically get put into