June 23, 2026
Hospice Fraud and Couriers being used by Scammers to Collect Cash
Join us as we discuss a few scams and protection tips. 1. Hospice fraud targeting Medicare recipients 2. Scammers using couriers to collect cash. Let’s Talk About Scams is broadcast live Tuesdays at 8AM PT on K4HD Radio - Hollywood Talk Radio...
Join us as we discuss a few scams and protection tips.
1. Hospice fraud targeting Medicare recipients
2. Scammers using couriers to collect cash.
Let’s Talk About Scams is broadcast live Tuesdays at 8AM PT on K4HD Radio - Hollywood Talk Radio (www.k4hd.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Let’s Talk About Scams TV Show is viewed on Talk 4 TV (www.talk4tv.com).
Let’s Talk About Scams Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets.
Disclaimer: The information contained in this podcast is intended for informational purposes only and is not a substitute for individual professional / legal advice. The podcast information was carefully compiled from vetted sources and references; however, R.O.S.E. Resources / Outreach to Safeguard the Elderly cannot guarantee that you will not fall victim to a scam.
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WEBVTT
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This program is designed to provide general information with regards
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to the subject matters covered. This information is given with
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the understanding that neither the hosts, guests, sponsors, or station
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are engaged in rendering any specific and personal medical, financial, legal, counseling,
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professional service, or any advice. You should seek the services
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of competent professionals before applying or trying any suggested ideas.
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The information contained in this podcast is intended for informational
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purposes only and is not a substitute for individual professional
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legal advice. The podcast information was carefully compiled from vetted
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sources and references. However, Rose Resources outreach to safeguard the
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elderly cannot guarantee that you will not fall victim to
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a scam. Let's talk about scams. It's the must listen
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show for anyone who wants to protect themselves and their
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loved ones from scams. Every Tuesday am Pacific time on
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K four HD Radio, Joyce Petrowski, founder of Rose, and
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her guests will provide valuable insights and practical tips on
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how to recognize and protect yourself from scams. And now
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here is your host, Joyce Petrowski. Hi, I'm David saying active, mentally,
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thing chess. Those are all the very important things.
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I'm seventy two, but I'm going to cheap on learning.
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I'm going to keep on moving. I'm gonna keep on
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living my life. Healthcare for David's next move. Learn more
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at Archwell health dot com. Welcome back, everybody. I'm Joyce Petrowski,
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founder and board president of Rose Resources Outreach to Safeguard
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the Elderly. You can find more information on our website
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at Roseadvocacy dot org. And you can find all of
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our social media links on there as well. And don't forget,
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you're gonna want to hit subscribe to this radio show
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so you get notified of all of the upcoming episodes.
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I want to thank our twelve Health. They're our sponsor
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for the month of June and July, and you saw
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their short video on there. And I've had the privilege
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of touring quite a few R twelve offices here in
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and around the Phoenix area, and I have to tell you,
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I'm very impressed with how they've laid out their offices,
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how they've taken into consideration all kinds of maybe anxiety
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inducing things that older adults might have going into a
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doctor's office. They can remote in family members that want
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to be a part of the person's healthcare plan, and
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they're just phenomenal. There's ten of them in Maricopa County,
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all around East and West Valley and some central locations.
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I would highly suggest if you're on Medicare in your look,
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looking for a primary care physician or looking to change,
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go in and take a tour of one of their
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offices and sit down and talk to them about what
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all they have to offer for you. So today we're
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going to talk about a couple public service announcements from
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the FBI. The first one is on It's titled Emerging
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Hospice Fraud targeting Medicare recipients. I'm going to share my
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screen here so I can pull up the so I
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can pull up the actual here it is. It came
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out at the beginning of this month, on June third. Now,
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hospice fraud has been in the news a lot lately
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with some hospice locations offices that are fraudulently billing. They
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have a location an address, but it's not really a
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hospice place. So let's go down through what this is.
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What the FBI is warning us about there's an emerging
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hospice fraud scheme that targets vulnerable Medicare recipients who are
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not need of hospice services. So scammers are enrolling Medicare
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patients and hospice care for services they don't need or
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services that are not even provided. Enrollment can also incur
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without the patient's knowledge if it's a scammer. Most of
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the times that's what's going on, So it allows the
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scammers to build Medicare for a patient that's not present
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in the hospice facility. Some scammers use door to door
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solicitation tactics. We talk a little bit about door to
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door salespeople in our fraud awareness program, and they might
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also offer some free home services such as house clean
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or meal delivery, which are conditional upon using a specific
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hospice So you just want to be really careful somebody
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just showing up out of the blue, door to door
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and trying to get you to sign up for some
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hospice services that you might not need or want, and
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offering some free services as an enticement to get you
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to sign up for it. So here's some of the
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recent schemes that the FBI has seen so enrolling Medicare
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recipients in hospice care despite the patients having no terminal
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illness or no chronic condition, in Rolling patients in hospice
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care without their knowledge. Hospice providers billing Medicare without the
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beneficiary's knowledge, so without the patient's knowledge, for services that
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were not provided. There's also recruiters out there paying bonuses
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for enrolling a specific number of patients in hospice falsifying
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their scammers are also falsifying diagnosis paperwork for hospice care
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and pressuring patients to sign up for hospice care when
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they don't need it. This is that high pressure tactics.
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What they said above about enticing you with some in
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home cleaning or meal delivery or some other service that
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you might maybe you're looking for someone to do some
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cleaning around the house, or maybe you're looking for a
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meal delivery service, but just because someone shows up and
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they're offering hospice services. First of all, the door to
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door you know, I know a lot of older adults
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and this is the way I grew up as well.
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We were taught to answer the door and not shut
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the door on someone. You're very polite, but just you
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know what, peek out the window and if you see
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somebody that you don't recognize, you know, just don't answer
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the door. Or if you're not expecting anybody, you don't
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have to answer the door. You know, either just let
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them ring the bell and just to ignore it, or
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knock on the door and ignore it. But if you
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do happen to open the door and you think about
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it after you open the door, don't be afraid to
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just say no, thank you, goodbye and close the door.
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That way, you can be polite. You said no, thank you,
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say goodbye, and close the door and lock the door.
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So here's some tips the FBI has in this public
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service announcement. Never give out Medicare or other insurance information
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to anyone who's not your doctor. Never accept incentives like
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gift cards or money in return for hospice services, and
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be wary of too good to be true offers. So
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use Medicare's Hospice Compare site to look up provider ratings
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and avoid providers with low star ratings. And always review
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your explaination of benefits that you get in your Medicare
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summary notices for unknown providers and services. So we talk
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about this in our in our presentation that it is
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always good to review your explanation of benefits. We've talked
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to some people that have found services that were build
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on their Medicare account that they never received, so and
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it's good to report it. You can report it at
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the ic three dot gov, which is the FBI's Internet
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Crime Complaint Center, but the better place, in my opinion,
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to report it is to report it through Medicare. You
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can always call Medicare at one eight hundred Medicare the
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phone numbers right there on the screen one eight hundred
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sixty three, three four, two two seven. Always report it
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directly to Medicare because you want to get those charges
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off of your Medicare account. You don't want those charges
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affecting any sort of benefits that you might be entitled
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to or any sort of maybe new policies that come
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out that you might be entitled to if it weren't
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for those fraudulent charges. So always look at those when
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you get them, make sure they're accurate. And we actually
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we have another tip is that we really highly suggest
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to people when whether they're just starting out on Medicare
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or maybe they're already on Medicare, but they don't have
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a Medicare agent. Is to find a trustworthy, reputable Medicare
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agent and work through them. They are not going to
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charge you for their services. They are required every year
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to take classes and trainings to learn about all the
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changes that are occurring that year and any new programs
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and policies that are coming out. So then they're going
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to be the best person that is going to be
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able to help you navigate the Medicare system and determine
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which policies work best for your situation. You might have
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a friend, a family member, you might hear somebody talk
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about it. You might hear something advertised on the TV
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or the radio or whatever, you know, talking about this
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new Medicare policy or a certain policy that's had some
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changes to it with Medicare, and you know you're being
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told that this is going to work for you, or
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someone's telling you I changed and it's really saved me
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a lot of money. You know you should change too.
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Just always work through your Medicare agent. Because your Medicare
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agent knows your history, knows your medical conditions, your diagnoses,
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knows the prescriptions that you're on. And just because one
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plan is good for one person, doesn't necessarily mean it's
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good for another person because everybody's medical diagnoses, prescriptions, personal
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situation is different. So get that there are a ton
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of Medicare agents around. You can go on to medicares
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or that was Medicare's hospice compare site, but if they
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have that on there, I would believe and I'm pretty
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certain that Medicare also has where you could look up
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a specific Medicare provider on there on their website. But
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talk to your trusted friends and family members and find
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out who they use as an agent, that they trust
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them and they've had good results with them. The best
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thing to is on referral basis and then talk to
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that person to see that Medicare agent to see what
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they can do for you, how they can help you
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navigate the whole system. Yes, you can do it on
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your own. You can go to the Medicare website every
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year and look at the updates, the changes, the new plans,
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all of that stuff. But that's going to take a
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lot of time time, and you're going to have to
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be able to understand everything that they're talking about within
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the policies and look at the fine print and look
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at the little nuances, and there's probably going to be
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some medical jargon in there and all of that stuff.
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So in my opinion, it's just best to use some
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trusted professional that is in that field that is required
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to learn and know about all of the updates that changes,
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the new policies. Now, Medicare has extremely strict rules on
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what these agents can and can't do, so unless you
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have asked an agent or filled out a little form
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saying please contact me this fall when regarding annual enrollment,
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I want to talk to you some more about it.
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They're not allowed to just contact you out of the
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blue and start talking to you. So, but unfortunately, scammers,
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some aggressive Medicare agents that aren't necessarily in it for
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the right reasons, they might start calling you. And maybe
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it's towards the end of June already, maybe you're already
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getting phone calls. But annual enrollment starts October fifteenth and
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runs through December seventh, and so I believe Medicare agents
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are allowed starting October first to be able to talk
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to you about anything new with the upcoming changes and
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new plans. So as the months go on here, you're
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going to see an uptick in people trying to get
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a hold of you via the mail. You might see
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some increased commercials on the TV or the radio shows
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and phone calls trying to get you to switch to
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a Medicare plan that just might not be the best
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for you. So have that Medicare agent that's going to
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be your go to person, just like a go to
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tech support person to help you navigate your devices and
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apps and software and all of that. Have a go
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to Medicare person that you can talk to about any
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of that stuff, and always review your explanation of benefits
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when you get them in the mail to make sure
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those charges are yours. All right, I am going to
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go to the next one. This one is let's see
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if this one was on June fifteenth, so just about
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a week ago, titled scammers use couriers to collect cash
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and cryptocurrency investment scams. We've heard about cryptocurrency scams for
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a long time. Cryptocurrency, that mode of payment has been very,
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very popular with the scammers. We've even talked Don here
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about those cryptocurrency ATM machines. About the new law that
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was put in to affect last September twenty sixth of
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twenty twenty five here in Arizona that had the Cryptocurrency
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ATM operators had to They're required to do a lot
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more and put account numbers on your receipts, provide you
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a receipt, have a lot more warning signs. You can
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just google the new Cryptocurrency ATM kiosk Law in Arizona
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and you're going to get a lot of information on it,
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so you can look at all the details. But one
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of the things it also does is for the person
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that is going there and putting money into the machine,
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they're going to get a receipt. And if you have
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your receipt or receipts, if you've done it multiple transactions
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and you have all your receipts and you realize within
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thirty days of that transaction that it was a scam,
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you need to take your receipts and go report it
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to the Attorney general and the police. You're going to
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get your reports. You're going to then contact the Cryptocurrency
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ATM owner, provide them with the reports, and then they
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will they're supposed to refund your money. We had a
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guest on our show a few weeks ago that Gail
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that talked about how she got nine two hundred and
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sixty dollars returned to her. She realized it within thirty
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days and file she had five all five of her
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receipts filed. The reports, talked to the cryptocurrency ATM owner,
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and within a couple of days she had a check
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