WEBVTT
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This program is designed to provide general information with regards
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to the subject matters covered. This information is given with
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the understanding that neither the hosts, guests, sponsors, or station
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are engaged in rendering any specific and personal medical, financial, legal, counseling,
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professional service, or any advice. You should seek the services
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of competent professionals before applying or trying any suggested ideas.
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The information contained in this podcast is intended for informational
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purposes only and is not a substitute for individual professional
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legal advice. The podcast information was carefully compiled from vetted
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sources and references. However, Rose Resources outreach to safeguard the
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elderly cannot guarantee that you will not fall victim to
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a scam. Let's talk about scams. It's the must listen
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show for anyone who wants to protect themselves and their
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loved ones from scams. Every Tuesday am Pacific time on
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K four HD Radio, Joyce Petrowski, founder of Rose, and
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her guests will provide valuable insights and practical tips on
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how to recognize and protect yourself from scams. And now
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here is your host, Joyce Petrowski.
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Good morning, everybody, my name is Brian Watson, community Outreach
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specialist for Rose Resources Outreach to Safeguard the elderly, and
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I am filling in for Joyce Petrowski today. I was
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here last week as well. I really enjoy the opportunity.
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Joyce will be back next week. Today this topic is
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beware of cryptocurrency ATMs, and we'll explain exactly what that
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is and why you should beware. So I we're based Rose,
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We've been around for four years and we're based in Arizona.
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I have the privilege of writing a monthly column for
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a newspaper called The Green Valley News, which is based
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in Green Valley, Arizona. It's a town south of Tucson, Arizona.
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The average age in Green Valley is over seventy years old.
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It's definitely a reiment community. And this monthly column I
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cover all kinds of different scam topics. And last year
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I wrote a column called five Signs that You're being
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scammed and I just came up with the five biggest
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things that are just obvious clues you're being scammed. And
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at number four, I put if you're ever putting money
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into a bitcoin ATM, you're probably doing something wrong. You're
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probably being scammed. Well, if I were to write that
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article now, I would probably move move it up to
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like number one or number two. The criminals are sending
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people to bitcoin ATMs. So what is a bitcoin ATM.
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It operates and looks like a traditional ATM that you
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might have at your bank or your credit union. They're
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completely illegal, but everything that I see and hear tells
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me they're just an easy way for criminals to take
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advantage of people. I mean, and I'm jaded because I
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hear all these horror stories of people getting fooled and
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sent to these bitcoin ATMs and told, you know, to
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put money in, and then they end up losing them.
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After today's episode, you'll understand why I'm not a fan
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of these particular machines. So first things first, I'm not
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signaling out Bitcoin. It's just a numbers thing. Bitcoin. There's
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thousands of cryptocurrencies. Bitcoin has the largest market share. It's
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estimated from binance dot com it's sixty percent. So the
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majority of the crypto currency atm are called bitcoin ATMs.
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But from this point on in today's show, we're just
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going to call them cryptocurrency ATMs, so it'll cover all
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the different ones. So why do scammers like to utilize
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cryptocurrency ATMs. Well, first of all, scammers like to use
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methods of payment that people are not super comfortable and
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super familiar with. You know, the days of scammers just
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getting cash or getting you to write a check are
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long gone. They like to use pre paid gift cards,
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they like to use venmo Zell, PayPal, they like to
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use and they like to use cryptocurrency ATMs. So how
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does it work. So when the scammer wants to get
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money from you, and later on I'm going to talk
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about the various scams, they're going to provide you a
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QR code. So that's that little square with the black
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and white images on it when we are going through COVID,
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and all the menus at restaurants were QR codes that
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you could scan on your phone. So they will text
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you a little little QR code on your phone and
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they'll tell you where the nearest cryptocurrency ATM is. They're
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very nice about that. They'll even give you directions. And
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you walk into this convenience store, liquor store, smoke shop,
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and you'll see this machine in the corner and you
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walk up to it and you scan that QR code
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and you start putting in cash. It's become such a
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big problem. We're gonna have a couple slides to show today,
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and the first slide that I'd like to show is
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from the Federal Trade Commission, and they put out this infographic.
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Did someone send you to a bitcoin ETM? It's a scam.
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And you know what, we're all of us at Rose.
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We're big fans of the Federal Trade Commission because they
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have a lot of resources and creative people and they
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put out a lot of free materials that we use
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and we're very appreciative of that. But they put this
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out about the bitcoin ATM. So I use this thing
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all the time. So if you or someone you know
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is being directed to put cash into these ATMs, you
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are being scammed. There's maybe a small little percentage, you know,
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if you wanted to invest in cryptocurrency ATM. My advice
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is just do it from home, from your home computer.
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Have someone who's financially savvy help you out. There's nothing
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illegal about cryptocurrency ATMs. My whole point today is criminals
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like to utilize them. And then the next slide that
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I want to show you is very sad, but it's
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a picture that's gone all over the internet, and it's
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a man at one of these cryptocurrency ATMs, and that's
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what it looks like in this case. This one's called
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Bitcoin Depot, and he's on the phone on his knees
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with his hand over his forehead. You know, we don't
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know exactly what's going on, but a lot of people
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have surmised that he's talking to a criminal and losing
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his life savings. And if that's really what happened in
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this photo, it's heartbreaking because I know this story does
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not end well, but I've heard one story after another
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of people being directed to these cryptocurrency ATMs and told
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defeating cash to pay sort of sort of fine or
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something like that. All right, I'm good with the slideshow.
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Thank you very much. That was very helpful. So we
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don't want anyone to have their life savings stolen. Once
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you put your money into one of those cryptypto ATMs,
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it's very hard to get back. Is it possible? Yes,
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but you have to move very quick, and you have
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to have someone from a law enforcement agency who really
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knows what they're doing and has the time. So the
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best bet is we want to prevent people from being
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sent to this cryptocurrency ATM. If if someone contacts you
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and tells you to pay a fee, call the police
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right away, call a friend, you got to you got
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to stop. And if you know somebody that's being directed
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to a cryptocurrency ATM, you need to intervene. So you know,
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when we when we do fraud prevention and when we
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do our podcasts and we do our radio show, and
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when we do TV and we do articles, a lot
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of times we talk about dreary stuff. We talk about
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bad news. We talk about people getting scammed. I love
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good news when they're is good news, and I have
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some good news here from the state of Arizona. In September,
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a new law was passed here in our state. It's
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called the Cryptocurrency KIOSK License Fraud Prevention Law, and it
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offers several protections for consumers. The first of all is
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daily transactions for new customers are limited to two thousand dollars,
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So that's a good thing. So if someone is scammed,
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we're going to limit the losses. And then new warning
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signs have to be placed on the screens so when
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someone's logging in, they're kind of like little roadblocks. Did
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someone tell you you owe a find someone called you
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up to tell you this, Why are you? And you know,
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there's all these different questions and it's meant to just
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stop you that whole Take a break and maybe it'll
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stop somebody. And then all transactions now require that the
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consumer be given a receipt for the digital wallet where
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that cryptocurrency went. That's very important because if you were
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to report this to law enforcement, it gives them a
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head start on where to see where the money went.
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And the biggest change with this new law is ATM
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and Kiosk operators are required to issue full refunds, including
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all these fees, to new customers who report that they're
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a victim of a fraud. You got to report it
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to law enforcement within thirty days, and that's good. I
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wish it was longer, but I'll take thirty days over
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zero anytime. And then so those of us that do
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fraud prevention, like those of us it Rose Joyce and
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I and everyone on our board and advisory committee, we
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applaud this. It's definitely a step in the right direction,
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but we still need to continue warning the public. Here
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in Arizona, there are six hundred of these cryptocurrency ATMs.
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You know, a lot of times there's one with and
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walking distance for most people who live in the city
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or live in a town, so scammers have plenty of options.
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So more good news, good news and kind of sad
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at the same time. Maybe it's bittersweet, how about that.
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So last month I was up in northern Arizona and
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I was doing a fraud prevention presentation and it was
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at a local mall. And when I walked into the mall,
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I see this cryptocurrency atm right in plain view. You
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can't miss it, bright colors. It's a very prominent position.
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And this is what I do part time for a living.
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So I had to go check it out because these
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things interest me. I want to know more about these
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cryptocurrency ATMs. So as I was curiously checking out checking
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it out, a gentleman walked up to me and said,
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you're not falling for a scam, are you? And I said, oh, no, no, no,
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I could never fall for a scam. It's not allowed.
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I'm a scam prevention guy. But jokingly I said that,
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But I said, you know, I'm here to do a
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fraud prevention presentation and I talk about cryptocurrency ATMs, and
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you have one here to ride at the mall, and
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this gentleman who works at the mall says, yep, I
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see people coming up to this thing all the time
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and they're in a panic and they look stressed out,
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and this gentleman intervenes, he'll stop these people. So I
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was like, Wow, what a great guy this is. You know,
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we need more people like him. It's almost like we
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need to hire people to man these cryptocurrency ATMs. Maybe
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the new law in twenty twenty six we can get
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will we'll mandate that they have to have someone standing there.
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But I was so proud of this man, and he
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actually was willing to do something because you know, it
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could backfire on him. He could get a bad reaction
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from somebody's especially if someone was doing just investing or
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something like that. But I was very impressed by this guy.
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So let's talk about the specific scams. You know, pretty
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much any scam can utilize a cryptocurrency ATM to get
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the money from the victim to the scammer. So I'm
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going to highlight four of them today that I think
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are kind of like the most prominent the jury duty scam.
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Someone will call from a local sheriff's department, sheriff's office,
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police department and introduce themselves. They sound very official, and
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they'll say you failed to show up for jury duty
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and there's a warrant out fair arrest, and they will
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get you all scared nervous, and they'll say, well, we
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can have the warrant quashed if you just pay the
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fine right now. And you go, okay, how much is it?
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And they give you a dollar amount and they tell
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you you need to pay via a cryptocurrency ATM. Red
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flag should be going off. The police are not going
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to make you do that. So what they do is
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they'll give you that QR code and they'll send you,
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give you the address of the local cryptocurrency ATM, and
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have you deposit the money. So that's the jury duty scam.
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Bank impersonation scam is the second one I want to
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highlight today. That's when you get a call from the
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security department at your bank and the caller ID may
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even have the name of your bank. They may know
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the name of your bank, or they may just be guessing,
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and they'll warn you that there's someone trying to steal
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your money, a hacker or someone on the inside, and
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they need you to move your money somewhere safe, and
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they'll direct you to withdraw all your cash from your
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bank account. They'll even give you a sometimes a fake
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story to tell the tellers so in case that inside
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person knows what's going on, I'm planning a wedding or
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buying a car, going on a vacation. And then they'll
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give you that cryptocurrency ATM address and have you deposit
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that cash into that cryptocurrency ATM to keep it safe.
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But it's not being kept safe. It's a complete scam.
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The third one tech support scam. You know what I've learned,
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The tech support scam is one hundred and seventeen times
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has more than one hundred and seventeen times more losses
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than ransomware scams. And ransomware scams get a lot of
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media coverage. But you know what the big scam now
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is this tech support. It's a multi part scam. It's
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very very complicated in terms of the different layers to it,
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but the basic gist of it is you get a
239
00:15:47.879 --> 00:15:52.720
call from a computer company that you may have a