The Cost of Clicking: A Tech Support Scam Story

On this episode of "Let's Talk About Scams," host Joyce Petrowski, founder of R.O.S.E. Resources/Outreach to Safeguard the Elderly, hears from Janet who shares a recent tech support scam that targeted a 92-year-old family member. Through Janet's story, we understand the sophisticated tactics scammers use, from alarming pop-up messages to posing as bank employees, in order to exploit vulnerabilities and instill fear. This episode not only sheds light on the emotional and financial toll such scams can take but also emphasizes the importance of vigilance, skepticism, and the support of trusted individuals in safeguarding against these digital threats. Key Episode Takeaways

• Tech support scams can use sophisticated tactics to exploit victims, including alarming pop-up messages and posing as legitimate organizations.
• Victims may be manipulated into withdrawing large sums of money under the disguise of security threats to their financial assets.
• Emotional and psychological impacts of scams can be profound, leading to embarrassment and reluctance to seek help or disclose the scam.
• The importance of updating email addresses, using secure browsers, and implementing antivirus software to protect against scams.
• Encouraging conversations about scam awareness and prevention within families and communities is crucial.