WEBVTT
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This program is designed to provide general information with regards
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to the subject matters covered. This information is given with
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the understanding that neither the hosts, guests, sponsors, or station
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are engaged in rendering any specific and personal medical, financial,
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legal counseling, professional service, or any advice. You should seek
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the services of competent professionals before applying or trying any
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suggested ideas. The information contained in this podcast is intended
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for informational purposes only and is not a substitute for
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individual professional legal advice. The podcast information was carefully compiled
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from vetted sources and references. However, Rose Resources outreach to
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safeguard the elderly cannot guarantee that you will not fall
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victim to a scam. Let's talk about scams. It's the
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must listen show for anyone who wants to protect themselves
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and their loved ones from scams. Every Tuesday am Pacific
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time on K four HD Radio, Joyce Petrowski, founder of Rose,
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and her guests will provide valuable insights and practical tips
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on how to recognize and protect yourself from scams. And
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now here is your host, Joyce Petrowski.
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Hi, everybody, welcome back. To let's talk about scams. I'm
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Joyce Petrowski, founder of Rose Resources Outreach to Safeguard the Elderly,
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five oh one C three nonprofit. You can find more
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resources on our website at Roseadvocacy dot org. You'll find
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our social media links on the homepage and if you
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scroll down to the bottom of the homepage, you'll find
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where you can sign up for our emailed newsletters and
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we also send one out in the mail. You can
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sign up for one or both of them, or share
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it with a friend or a family member that you
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think could benefit from it. And we are looking for
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sponsors for this radio show, So if you're interested in
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sponsoring this show, reach out to us at info at
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Roseadvocacy dot org and let's talk about it. A lot
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of great benefits for you out there helping the general
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community learning how to spot and avoid falling victim to scams.
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So today I'm going to talk about the anatomy of
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a scam. This is something that we created at Rose
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gosh two years ago. I think when we would go
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out and do our presentations, you know, we would try
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to talk about the probably the top five to seven
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scams that had a tendency to target the older adult population.
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And when we're done with the presentation, you know that
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same day, the next day, a couple days later, there's
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all these new scams out there. You know, they've either
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created new ones, or they've taken aspects from two different scams,
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three different scams, and put them together and come up
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with a whole new scam. And so we were always
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behind the eight ball trying to get this information, get
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this information out to people, to make everybody aware and educated.
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And so we created this Anatomy of a scam to say,
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how could we break scams down in general and have
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something that really applies to the majority, if not all,
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of the scams that are out there. So we talked
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about this early on when we first started the show.
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And I am going to share my screen to here
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we go. Let's see to pull up our Anatomy of
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a scam right here. So excuse me. So the first part,
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if you see here this initiating contact. Well, how that's
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the first step. So a scammer has to contact you
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somehow where when scams first started, you know, before or
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all the cell phones and all this online stuff, a
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lot of it, if not all of it came in
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the mail. They would send you letters in the mail.
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They're still doing that today, not as much. It's more
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costly than just finding people online. And with our cell
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phones here, which are really we call them mobile phone
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cell phones, but they're when they're connected to the internet,
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they are really mobile computers, and you have to treat
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them as such, which is why you should always have
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your good antivirus anti malware software on your phone as well,
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because if it's connected to the internet, it's just like
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a computer. And if you're going to protect your computer,
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your laptop, your iPad with a good antivirus anti malware
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software that is on and running twenty four to seven,
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you want to protect your phone as well. So that's
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a big way they they'll find you online. They if
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you're on social media, they can message you on social media.
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That happens a lot like with the romance scams. You know,
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they have all these fake profiles out there on social
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media and they start commenting on your post and immediately
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want to take it to a more secure, private, you know,
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messaging app, so it's more private just between the two
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of you, but they can also text you, they can
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email you, and yeah, you know they can call you.
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It happens a lot. There's a lot of phone scams,
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there's a lot of tech scams, there's a lot of
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email scams out there. So that's the first part, and
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we're really hoping that everyone can identify the scam at
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this first part, the initiating contact, and then they don't
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engage with a scammer, because once you engage, once you
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answer that phone, you reply to that text message, you
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reply to that email, you call a phone number that's
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on the email, that's in something you got in the mail,
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that's in a text message, you click on a link
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that's in there, that's engaging with the scammer, and it
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immediately goes into the second part, creating a compelling reason
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to act. And this is where the scammers are experts
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and they exploit your emotions. Now we list four of
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them here. Fear, need, isolation, greed. I don't really like
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the word greed, but it is what it is. They're
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going to get you into some sort of emotional state,
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and they know the more they can keep you in
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that emotional state than the more app they are to get.
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Number three here, which is when they request payment. A
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lot of times demand payment that they're more app to
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get what they want as long as you're in that
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emotional state, because I think we can all think back
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to times where we've made a decision on something based
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out of emotions, and then a couple hours later, a
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couple days later, whenever that timeframe is, you're in a
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rational state and you're thinking about that decision in that situation.
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A lot of times you'll go, oh, I would not
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have made that same decision if I was not in
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an emotional state, if I was in my rational state
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of mind. So scammers know this, and they're going to
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exploit your emotions all in an effort to get your money.
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And we've gone over some different ways. You know, they
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like crypto. When cryptocurrency first came out, it was anonymous
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and not so much anymore with new technology and a
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lot more resources, law enforcements able to figure out who
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those crypto wallets belonged to and trace and trace the
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money in the cryptocurrency, so it's not as anonymous, but
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they still use it because it's instant, and you know,
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at gas stations and shopping malls, there's these ATM machines
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and they're not ATM machines from a bank where you
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can go put your debit card in and get money out.
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They're cryptocurrency ATM machines, and yes, they might have a
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sign on them that says, you know, if anybody's forcing
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you to put money in here, don't do it, are you?
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Do?
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You know the person that you're sending this money to
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have you meant them you know, they might have a
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lot of warning signs on it. But the reality is
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when someone gets to the point that they are putting
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money in a cryptocurrency ATM machine, they're already fully in
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that emotional state and they're not even reading the warning signs,
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or if they look at them, they're not really understood.
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They're not really deciphering what that sign says. All they're
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doing is putting the money in all in a goal
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to you know, if they were if they were scared
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into thinking their grandchild's in trouble, or it's a love
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interest and it's a way to continue this love interest,
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or if they think they're winning this big prize and
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this is a way for them to pay taxes or
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fees a lot of different things. They're emotional and they're
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not reading those warning signs. That are there. Gift cards, Yes,
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they still use gift cards. They don't need you to
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send the gift card. They just need you to give
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them the information on the back of the gift cards,
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so the gift card number and then a lot of
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times you have to scratch off or peel off what
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the pin number is. That's all they need and then
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they have access to that gift card. Wire transfers, again,
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it's instant as to how they get the money. Sometimes
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with wire transfers it says it could take a day
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or it could take a couple of days, depending on
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how you set it up, but normally they're going to
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get you to send it immediately. And then there's these
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peer to peer payment apps, the venmo Zell's, PayPal, etc.
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Those are a convenience tool for you. A lot of
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people use them, like to send money to their kids
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or to a family member, is a gift, or to
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if they have someone dog sitting, they might pay their
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dog sitter that way, they might pay their babysitter that way,
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you know. And there are some people that I've come
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across that use them, that have a small company and
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they're selling a product and it's just convenient for them.
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You know, they might be before they ship the product
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because they're not actually meeting the person in person. They're
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they're shipping it to somebody that they just have those
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QR codes or links where somebody can go on and
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pay them via PayPal, Venmo or Zelle. So if you
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have those, we understand that it works for some people,
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but please have all of the privacy and security settings
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that is allowed on those apps. Have that all set up,
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have multifactory authentication set up, and make sure you know
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who you are sending the money to or who you
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are receiving the money from, because your information is then
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also in that person's Venmo or zell or PayPal, and
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if that person's platform gets the Venmo, PayPal or zell
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gets compromised, well then they might have some of your
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information and then they might be targeting you to try
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to get you to send money through those means as well.
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So urgency we have here in the center, the center
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button here. The majority of the scams are urgent. Right,
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It could really only take a couple hours between initiating contact,
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going through creating the compelling reason to act, and then
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you sending money to the scammer. There are some scams
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which the contact comes and this creating a compelling reason
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to act is really more of a grooming. They go
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through a grooming process which would kind of be in
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between initiating contact and creating a compelling reason to act.
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Like a romance scam. They don't come out of the
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gate on a romance scam asking for money. They're going
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through a grooming process per se to get you into
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their absolute trust. So you are only talking to them.
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You only believe what they say. Everything's private. It doesn't
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matter who's telling you that you know this person. While
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they might be a real person, because it might, you know,
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sometimes it can be artificial intelligence as well. But you know,
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even though it's a real person, they don't have your
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best interest at heart. This is not a love interest.
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They're just trying to scam you. The deeper you get
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into this absolute trust, the harder it is to break
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that absolute trust. And so then once the scammer really
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feels that they've got you in that absolute trust, they
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go right into the having that compelling reason to get
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you to send money. And then it's always urgent. The
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urgency is, you know, needing the money is always urgent.
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They need it right away, and then they always have
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multiple reasons and excuses as to why they need more
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money and more money and more money. So but then
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I wanted to show you some examples of some different
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scams that people have sent us that you can kind
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of We're going to walk through, Well, where's the contact,
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what's the compelling reason to act? And then you know,
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how do they, you know, want you to send money.
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So I'm going to pull up one of our advisory
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board members, doctor Martina Doves. She's been on the show before,
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Psychologists that is an expert in these frauds and scams
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and the psychology behind them. She had received this one.
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I think a lot of us have received these from
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you know, this is a Washington Department of Motor Vehicles,
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but we've a lot of people received them from Arizona
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or Nevada or California really, you know, from whatever state
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they live in, or if it's a if it's a
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toll fee, toll road fee, it could be from a
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different state, things like that. But this is one that
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she recently received, and so the contact. She didn't take
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a screenshot of the text, but this is the text
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that she received, and you know, final notice, So that
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gets kind of scary. And this is a Washington Department
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of Motor Vehicles, a government agency is so an authority agency,
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right because we work with the Motor Vehicle Department when
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we have a vehicle to get our driver's license. A
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lot of different things. Well, there's an enforcement penalties begin
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on June twenty fifth, and so they want you to
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pay by June twenty fourth, So there's that urgency to
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make this payment before penalties begin, and you have an
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outstanding traffic ticket, and so they actually then put some
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administrative code in there. I have no clue if this
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is an actual code reference or if they're just making
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up these code numbers. But if you don't complete payment
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by June twenty fourth, we're going to take the following actions.